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Pam Koglman

Overview Reviews (313) Inventory (330)

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Pam Koglman

Sales Consultant

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

My greatest joy in selling cars is that I am able to help people achieve a goal, whether it is selling a new or pre-owned vehicle. The smiles and the “Thank Yous” that I receive from satisfied customers make me feel good about my job. Please stop into Ganley Ford West and ask for me I would like to help you achieve your goal too!

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4.9

313 Reviews

Overview Reviews (313) Inventory (330)

Dealership Experience

13 yrs, 6 mos

Industry Experience

13 yrs, 6 mos

4.9

313 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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313 Reviews of Pam Koglman

March 08, 2026

Dealership Rating

Employee Rating

I had terrible service from both a salesperson and the sales manager. I emailed with my concern only to have the sales manager turn it back on me and dismiss me entirely. When I responded back to ask to s sales manager. I emailed with my concern only to have the sales manager turn it back on me and dismiss me entirely. When I responded back to ask to speak to someone else, I have not heard back. All I wanted was an apology for the unprofessional and disrespectful way I was treated. I will never return there and will ensure my family doesn’t as well. More

by Jen41

Trade-in Experience

Recommend Dealer

Other Employees Tagged: John Ruper

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Mar 12, 2026 -

Ken Ganley Ford Parma responded

We're sorry to hear about your experience, Jen, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 02, 2026

Dealership Rating

Employee Rating

Ken Ganley Ford took me in and took wonder care of me after another dealership did not. From the front desk all the way to service were very accommodating and helpful. Pam has been helping me find a vehi after another dealership did not. From the front desk all the way to service were very accommodating and helpful. Pam has been helping me find a vehicle that would be safe and reliable! She is great! More

by peluso1983

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dan Overman, Nick Feruito, Jeremy Watson

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Mar 03, 2026 -

Ken Ganley Ford Parma responded

It’s wonderful to hear our staff went above and beyond, making you feel welcome from the front desk to service. Pam will be excited to know she helped you find a safe and reliable Ford. Thank you for the five-star review!

February 25, 2026

Dealership Rating

Employee Rating

Great experience from start to finish. The team was friendly, honest, and made the whole process easy, especially Pam K. Highly recommend! The team was friendly, honest, and made the whole process easy, especially Pam K. Highly recommend! More

by Pnorm22

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 25, 2026 -

Ken Ganley Ford Parma responded

We’re delighted you found everything straightforward on your way to owning your new Ford Explorer Sport Trac. Pam appreciates your kind words about her and our staff’s honesty. Thank you for recommending us!

February 21, 2026

Dealership Rating

Employee Rating

pleasant experience PAM is great. my whole family has bought cars from her. will buy more in the future my whole family has bought cars from her. will buy more in the future More

by oldgrayguy1954

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Feruito

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Feb 22, 2026 -

Ken Ganley Ford Parma responded

Thank you for your kind words about Pam and for your family’s continued loyalty. We’re glad you enjoyed the experience and are thrilled to see you driving a new Ford Maverick. We look forward to helping you with your next purchase.

February 07, 2026

Dealership Rating

Employee Rating

Great experience. Very friendly staff. Would definitely go back for future purchases. Great selection of vehicles Very friendly staff. Would definitely go back for future purchases. Great selection of vehicles More

by Angiendan

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Feruito

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Feb 07, 2026 -

Ken Ganley Ford Parma responded

It’s fantastic to hear our team made you feel welcome and supported. We’re glad our Ford lineup gave you plenty of options during your visit. We look forward to helping you again when you’re ready for your next purchase.

February 03, 2026

Dealership Rating

Employee Rating

Pam was amazing and super helpful in making this stressful process easy! We will definitely be back! stressful process easy! We will definitely be back! More

by Screptock.logan

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 03, 2026 -

Ken Ganley Ford Parma responded

It’s wonderful to hear Pam made the process so easy. Congratulations on your new Ford. We look forward to welcoming you back!

Feb 05, 2026 -

Ken Ganley Ford Parma responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 23, 2026

Dealership Rating

Employee Rating

Looked after what I wanted, and did there best on giving me what I wanted at the price I wanted to pay me what I wanted at the price I wanted to pay More

by Jvolszewski

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 23, 2026 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

January 19, 2026

Dealership Rating

Employee Rating

This dealership has always been reliable, has a great service department and a large selection of vehicles to choose from. service department and a large selection of vehicles to choose from. More

by Dmmather1

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Feruito

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Jan 19, 2026 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 14, 2026

Dealership Rating

Employee Rating

Pam was wonderful throughout the whole sales process. She also took the time to make sure everything was right with entire process. She is a valuable asset to Ken Ganley!!! 5 stars!!! She also took the time to make sure everything was right with entire process. She is a valuable asset to Ken Ganley!!! 5 stars!!! More

by Gbw07

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt Palffy, Nick Feruito

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Jan 14, 2026 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 11, 2026

Dealership Rating

Employee Rating

Been working with Pam for over 10 years, there’s no other dealership that I would ever do business with. 10 star dealership that I would ever do business with. 10 star More

by eghazoul

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Feruito

Report | Print

Jan 11, 2026 -

Ken Ganley Ford Parma responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Parma!

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