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Pao Yang
Pao Yang at Russ Darrow Direct

Pao Yang

Business Manager

Russ Darrow Direct

988 South Green Bay Road
Neenah, WI 54956

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5.0
11 Reviews

Dealership Experience

5 yrs, 10 mos

5.0

11 Reviews

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11 Reviews of Pao Yang

June 07, 2025

Dealership Rating
Employee Rating

Clean environment, detailed oriented, fast and clear diagnosis, comfy waiting area and very friendly service More

by CRIRIVERAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector Diaz Rios, Cecilia Martinez

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Jun 07, 2025

Russ Darrow Direct responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Direct to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Meacham mike.meacham@russdarrow.com

June 04, 2025

Dealership Rating
Employee Rating

Austin did a great job of showing me the vehicle I was interested in. He was informative, a good listener and never pushy. I enjoyed working with him and was happy with the service I received. More

by KRISTINKLUZ1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Macy

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Jun 05, 2025

Russ Darrow Direct responded

Kristin, thank you for your very kind review. Austin and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Direct. Mike Meacham mike.meacham@russdarrow.com

May 25, 2025

Dealership Rating
Employee Rating

Top notch dealer! Efficient and fair deal. I would recommend to anyone looking for a used car. More

by julie_redemann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Huth

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May 25, 2025

Russ Darrow Direct responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Direct are glad to have you as a customer. Mike Meacham mike.meacham@russdarrow.com

May 06, 2025

Dealership Rating
Employee Rating

Very pleasant to work with and very informative I would come back again and refer my friends and family! More

by AUSTIN.MACY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Meacham, Dalton Jarvey

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May 06, 2025

Russ Darrow Direct responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Direct. Mike Meacham mike.meacham@russdarrow.com

April 11, 2025

Dealership Rating
Employee Rating

Excellent service. Fast and friendly. Shop is very clean. Always prompt and timely service whenever I schedule my appointment More

by KASOMONROE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Burrell, Cecilia Martinez

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Apr 11, 2025

Russ Darrow Direct responded

Thanks for sharing about your experience with Russ Darrow Direct. We appreciate your business and hope to see you again soon! Mike Meacham mike.meacham@russdarrow.com

April 08, 2025

Dealership Rating
Employee Rating

Everyone was very helpful and answered all my questions … including the people in sales, financing, and service. Good experience overall. More

by DENISEMURIE52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rachel Engel, Austin Macy, Cecilia Martinez

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Apr 09, 2025

Russ Darrow Direct responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Meacham mike.meacham@russdarrow.com

April 05, 2025

Dealership Rating
Employee Rating

Very good experience at Russ Darrow! I was explained everything as it should be. Found the perfect vehicle for my family thanks to Austin for being my sales person. 😊 Everything went ni More

by JOANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Engel, Austin Macy, Cecilia Martinez

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Apr 05, 2025

Russ Darrow Direct responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Direct! Mike Meacham mike.meacham@russdarrow.com

March 17, 2025

Dealership Rating
Employee Rating

All professionals and easy to work with, Mark was amazing to work with! So appreciated. More

by KMEYER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Huth

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Mar 17, 2025

Russ Darrow Direct responded

Thanks for sharing about your experience with Russ Darrow Direct. Mark and our team appreciate your business and hope to see you again soon! Mike Meacham mike.meacham@russdarrow.com

March 06, 2025

Dealership Rating
Employee Rating

They go above and beyond to help get the car you want. I have bought 2 cars from them and will continue to go there for my next car. More

by MCKEVIN1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jen Ebben, Rachel Engel, Jessie Grahn, Dalton Jarvey, Isaiah Maki, Cecilia Martinez

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February 09, 2025

Dealership Rating
Employee Rating

The whole process was easy. Salesman was awesome, friendly, gave us a tour of the dealership, great customer service. More

by HARRINGTONHOLLY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Hawley

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Feb 10, 2025

Russ Darrow Direct responded

Holly, We are so glad that Joe and Pao had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Mike Meacham mike.meacham@russdarrow.com

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