Pat Ragan

This dealership is nothing but a lemon lot! Absolute bulls**t!! They don't honor anything they put on papper! Also, The matinence department is an absolute joke!! They couldn't fix a peanut but Absolute bulls**t!! They don't honor anything they put on papper! Also, The matinence department is an absolute joke!! They couldn't fix a peanut butter and jelly sandwich if their lives depended on it! I'm literally keeping track of everything that is wrong with my truck that lying b**ch sold me. I'm one issue away from it being labeled a lemon by the state of Missouri. They knew this truck wasn't road worthy but still sold it after slapping a few "bandaids" on it. I don't think they understand what kind of financial troubles go on when the vehicles they sell, go right to s**t after a few months. Not even close to joking but, I got laid off because I couldn't make it in to work due to this pile of sh.....this truck, being a lemon!!!!!! Also, I NEVVVVER pull the injured veteran card but, if it wasn't for the injuries I took in combat, that the government pays me for, I would be on the streets because this truck is always needing work done on it and can't get me back and forth to work to make any money!! Unfu**ing real, man... Here are a few things wrong with this pile of f***.... The fule pump sensor The fule pump itself Brakes Ball joints on both sides Tie rods on both sides (Oh, the right side on the frontend broke on my way to work (that cost me my job) but they put a bandaid on it and it's still making noise and feeling weird) Pretty much the entire frontend is shot Broken exhaust pipe Bad tires from the frontend being outta wack. Electrical issues like the screen going out once in a while The dash not working Transmission issues like when I put it in reverse, there's a very loud knock once in a while. Put in drive, there's a small bang every now and then.... I mean, I could go on and on with this pile of junk. But what really fries my a$$ is the way I'm treated when I go....WENT up there for service they said I'd get before I signed the contract. The matinence guys are an absolute joke and know nothing about mechanical work! They DO NOT take care of the customer when they know they sold a f**king lemon!!!! Do they treat ALL combat vets like this??? It's really bad when they hide behind some horse s**t ad about how they love vets but turn around a sell us and others, junk. They don't give a xxxx about us. As long as they make that money, that's all that matters, right? Unreal and I'm done with these xxxxxxxx. More

Report | Print

Service was fast, professional and reliable. I had a lot of maintenance work done. Very happy with the work and the price. I recommend them. I had a lot of maintenance work done. Very happy with the work and the price. I recommend them. More

Report | Print

I am always treated like I am the most important customer. My vehicle is kept maintained at a comparable price and service is easy to do business with. customer. My vehicle is kept maintained at a comparable price and service is easy to do business with. More

Report | Print

Much more knowledgeable than the last two places I went to have my car serviced. The customer lounge makes the waiting experience more enjoyable than elsewhere to have my car serviced. The customer lounge makes the waiting experience more enjoyable than elsewhere More

Report | Print

Tim Regan did a great job providing options to actually get the 2023 Toyota Tundra in the Supersonic Red in the 1794 Edition. Friends that I know who drive the Ford 150's and Chevy Silverado's who have s get the 2023 Toyota Tundra in the Supersonic Red in the 1794 Edition. Friends that I know who drive the Ford 150's and Chevy Silverado's who have struggled with constant recalls and quality problems now want to buy the new Tundra. Even their Chevy/Ford Dealerships string them out and are not friendly when dealing with their quality problem fixes. I have sent them to see Pappa's Toyota. And the Service department did a great job installing the Xzilon interior and exterior protective coating. Highly recommended! Jan would be proud! More

Report | Print

Every time we bring our vehicle in for service, Patrick, Ben and Anthony has been awesome to work with, they are very professional and courteous and good communicators, I like talking to them just as much I Ben and Anthony has been awesome to work with, they are very professional and courteous and good communicators, I like talking to them just as much I do bringing my car in for service, they are a great asset to Pappas!! More

Report | Print

Outstanding employees and a job well done. Service workers went above and beyond. THank you. Service workers went above and beyond. THank you. More

Report | Print

Always perfect service at Pappas Toyota. Friendly staff, fast service, reasonably priced. Highly recommend dealership. Friendly staff, fast service, reasonably priced. Highly recommend dealership. More

Report | Print

Easy to make appointment online and received confirmation immediately. Received a reminder the day before via email and text. Was able to get vehicle in an appointment time. Patrick went over the service immediately. Received a reminder the day before via email and text. Was able to get vehicle in an appointment time. Patrick went over the service to be performed. Waiting area inside dealership was clean and comfortable. Service was completed in less than an hour and I was on my way. More

Report | Print

this dealership employs great people like David and I do most of my service myself, but I have had them do more and more as I age more. I appreciate Patrick and service people, thanks so much. They are no most of my service myself, but I have had them do more and more as I age more. I appreciate Patrick and service people, thanks so much. They are not perfect, but they make a great effort to please their customers. (love my 18 Rav 4 David!). gary More

Report | Print