Pat Smith
Pat Smith at Owatonna CJDR Ford Lincoln

Pat Smith

Service Advisor

Owatonna CJDR Ford Lincoln

1001 Hoffman Dr NW
Owatonna, MN 55060

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4.7
338 Reviews
4.7

338 Reviews

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338 Reviews of Pat Smith

January 06, 2026

Dealership Rating
Employee Rating

Scheduled 20,000 mile check, oil change, tire balance and rotation, PLUS had a charging fault that had just occurred that was unscheduled. All was completed More

by MN Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

December 31, 2025

Dealership Rating
Employee Rating

Love you the service drive up to the door pull in 10 minutes later ready to go! More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

December 27, 2025

Dealership Rating
Employee Rating

They don't have qualified personnel. My experience was that I took my car in for an electrical problem, and they made me spend $600, claiming it was the battery, but that wasn't the prob More

by tremors_24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bruce Meyer, Cristina Berrier

December 25, 2025

Dealership Rating
Employee Rating

We have been customers for many years and the service we receive has always been first rate. More

by Ron
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

December 20, 2025

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Employee Rating

they are always professional and courteous. the experience is always a pleasure. i enjoy receiving they're help! More

by hogate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier

December 18, 2025

Dealership Rating
Employee Rating

Great work. Oil changes are fast. Everyone is so friendly. Enjoy coming to your place. I jo More

by Doakland1622
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

December 15, 2025

Dealership Rating
Employee Rating

Very friendly and helpful with working on my vehicle. would recommend to anyone that needs service More

by thelland208
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 11, 2025

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Employee Rating

Excellent service and welcoming staff. Recall process was efficient and quickly resolved. I especially appreciated the driver who picked me up. More

by jdrake4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer , Van driver

December 10, 2025

Dealership Rating
Employee Rating

Very unhappy with this visit. Survive righter told me work was approved then when I went to pick up my truck I was told it wasn’t approved. Then never got back to me I have to cal More

by Tyler
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

December 09, 2025

Dealership Rating
Employee Rating

I had excellent service from the technician for my recall. They got me in right away and communicated with me throughout the day as to what was going on. More

by shelleymaethom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Meyer, Cristina Berrier , Jeremy

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