Pat Smith

I felt that the service writer was very short and somewhat rude. She even at one point told me “you’re not listening to me.!” the 20 somewhat rude. She even at one point told me “you’re not listening to me.!” the 20 More

by Huisende Verified Customer Verified Customer

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Friendly, Great outcome, done two days before quoted. It was drop off and puck up. It was drop off and puck up. More

by benjiestoggie Verified Customer Verified Customer

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Warranty work on my 2022 Jeep Cherokee. Parts didn’t show up on time. Vehicle needed a Cam Position Sensor. Dash idiot lights were on. Received a call indicating that you all were going Parts didn’t show up on time. Vehicle needed a Cam Position Sensor. Dash idiot lights were on. Received a call indicating that you all were going to put a used part on my car. A nearly brand new vehicle and putting a used part on it is beyond unacceptable. Doubtful that I’d ever get any service work done again at this dealership. My trust is shattered. Look at it from a customer perspective. Would you trust this dealership with any repair work??? More

by Bill Verified Customer Verified Customer

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Could have better communication with customers as to the status of the repairs being done. status of the repairs being done. More

by ramman312 Verified Customer Verified Customer

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Wry satisfied with the Owatonna ford dealership and particularly my salesman Eduardo. Now I’d really appreciate it if I was awarded my Ford Pass points I have coming. particularly my salesman Eduardo. Now I’d really appreciate it if I was awarded my Ford Pass points I have coming. More

by KEB Verified Customer Verified Customer

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Outstanding group of people! !! My 69 years and numerous vehicles purchased this is the FIRST one to take their responsibility and not only met but exceeded my expectations!!! Lov !! My 69 years and numerous vehicles purchased this is the FIRST one to take their responsibility and not only met but exceeded my expectations!!! Love em!!! Mike Madsen More

by Maddawg Verified Customer Verified Customer

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Repair results good. Time required not as good but time for insurance to take action was slow Time required not as good but time for insurance to take action was slow More

by Mola Verified Customer Verified Customer

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The people at this dealer were very friendly and helpful. I would definatly go back I would definatly go back More

by lancedmilner Verified Customer Verified Customer

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Service was fast and the issue was resolved to my satisfaction. The service manager explained in detail what the issue was and how it was corrected. satisfaction. The service manager explained in detail what the issue was and how it was corrected. More

by Pseykora11 Verified Customer Verified Customer

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Always very quick service and complete! They treat me like I am a friend! I would definitely recommend to anyone. They treat me like I am a friend! I would definitely recommend to anyone. More

by CarGrammy Verified Customer Verified Customer

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