Patricia Fowler
Patricia Fowler at Walt Massey Chevrolet Hattiesburg

Patricia Fowler

Service Manager

Walt Massey Chevrolet Hattiesburg

1501 W Pine St
Hattiesburg, MS 39401

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4.7
12 Reviews

Dealership Experience

7 mos

Industry Experience

7 yrs, 1 mo

4.7

12 Reviews

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12 Reviews of Patricia Fowler

September 11, 2025

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Employee Rating

They do great service and always sat down and explained what they found during the inspection and what each item cost More

by Banky
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

Sep 12, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re glad to hear our team takes the time to explain inspections and costs clearly. Providing transparency and quality service is always our goal!

September 11, 2025

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They do have problems with communication especially calling customers back but overall service they have always made things right. I would continue to use them More

by caseyprine
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gifford Clary, Shianne Gardner

Sep 12, 2025

Walt Massey Chevrolet Hattiesburg responded

We appreciate your honest feedback. We’ll take the note on communication to heart, and it’s great to know our team has always worked to make things right. We look forward to serving you again!

September 10, 2025

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They have taken care of problem but it’s a hassle. No one ever calls me back when they say they will. They never have record of my oil change I’m supposed to get for free. I should have 2 left but the More

by caseyprine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2025

Walt Massey Chevrolet Hattiesburg responded

We appreciate you sharing this feedback. We’re glad the problem was resolved, but we understand the frustration with follow-up calls and record keeping on your oil changes. We’ll review this to improve our communication and tracking so your visits are smoother moving forward.

September 10, 2025

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The Hattiesburg crew was really helpful and Cassidy was great. I would recommend them 9 out of 10. More

by caseyprine
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner , Cassidy was great

Sep 12, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re happy to hear the Hattiesburg team took great care of you and that Cassidy made such a positive impression. Thank you for the recommendation!

September 06, 2025

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Great service and help. Wait time very low. Every body very polite and informative. Thanks. More

by hiltong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

Sep 12, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re happy to know your visit was quick, polite, and informative. Thank you for sharing your experience—we appreciate your kind words!

September 04, 2025

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BJ is one of the kindest people I have ever met, very professional and wouldn't rather work with anyone else More

by dennisjoash165
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Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner , BJ Fokakis

Sep 04, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re so glad to hear that! BJ’s professionalism and kindness make him such a valuable part of our team, and it’s wonderful to know he made your experience so positive.

September 01, 2025

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Patricia Fowler was very helpful and she stepped up when everybody else was busy. She was very informed about my truck and she let me know what was going on. More

by NOEMAIL23
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Recommend Dealer
Yes

Other Employees Tagged: Elijah Quinn

Sep 01, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re glad Patricia was there to step in and make sure you were taken care of. Her knowledge and willingness to go the extra mile are exactly what we strive for—thank you for sharing your experience!

August 19, 2025

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They always do a great job. The people are respectful and knowledgeable with the job. Also the popcorn is the best!! More

by NOEMAIL23
Service Price Transparency
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Recommend Dealer
Yes
Aug 21, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re happy to hear our team continues to take great care of you and that you enjoy the little extras like the popcorn! Thanks for sharing your kind words.

August 09, 2025

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Great friendly people, fast service! I Love that they took the time to explain what happened and got the issue fixed quickly! I felt like I was a actually a humans not a number! Great More

by stacylynn72
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 10, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re so glad our team made you feel valued and took the time to explain everything clearly. It’s great to hear the issue was fixed quickly and you had such a positive experience!

August 08, 2025

Dealership Rating
Employee Rating

Shianne is an absolute peach. So sweet and great to be around. She’s a keeper ☺️ More

by Shainasynclare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elijah Quinn, Shianne Gardner

Aug 08, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re glad you enjoyed working with Shianne! Her sweet personality and positive energy make her a joy to be around.

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