Paul Bonilla

Have a good customer service experience with them regarding issues with a recent car I purchased that was having issues. Both management and the service department were extremely responsive and worke regarding issues with a recent car I purchased that was having issues. Both management and the service department were extremely responsive and worked with me and another Jeep dealer to help resolve the issues. More

by NICH815 Verified Customer Verified Customer

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I called about a recall on my Jeep more than a month ago. They said they didn’t have the part, that it would need to be ordered, and they would call me back the following week. I’ve received no call back or They said they didn’t have the part, that it would need to be ordered, and they would call me back the following week. I’ve received no call back or follow up. More

by AndrewS Verified Customer Verified Customer

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High in Comms, listed out the areas to remediate, friendly staff thank you for the service. friendly staff thank you for the service. More

by dmn2026 Verified Customer Verified Customer

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Very professional and always delivers exceptional client service and puts my car back on the road. service and puts my car back on the road. More

by spizzi429 Verified Customer Verified Customer

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The provided wonderful and reliable service with great communication. I would recommend this dealership for service and purchase of a vehicle communication. I would recommend this dealership for service and purchase of a vehicle More

by slbossart Verified Customer Verified Customer

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Great service. Courteous crew at Front desk - specifically Matthew - my service writer and Will - his covering Alternate: and at the outdoor drop-off station as we Courteous crew at Front desk - specifically Matthew - my service writer and Will - his covering Alternate: and at the outdoor drop-off station as well. More

by Gene M. Verified Customer Verified Customer

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No communication. Not one care for customer satisfaction, have reached out to Paul multiple times with no answer. Was misquoted over phone, felt completely over looked Not one care for customer satisfaction, have reached out to Paul multiple times with no answer. Was misquoted over phone, felt completely over looked and shrugged off when arrived at service department. Worst experience I have ever had. Never recieved multi point inspection, was over charged what I was told over phone when I made the appointment, and was told 2 hours, ended up being 4 hours and no one told me!! They didn’t care to communicate time, I asked after 2 hours, how much longer, they said 5 min. 45 MIN LATER was told another 30-45 minutes. I asked to look at something on my windshield they said “no you should be fine” never heard of someone not just taking a glance at it to even say, yeah you should come in another day, or even let me know a price to look at it! I was completely shrugged off. Not sure if this is because I am a young girl, but I pay for my own car and I pay for my own service, and I was very upset when leaving. I have tried to reach out to manager( emails and calls) with no answer. More

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The receptionist was amazing…super sweet! Love the little bar area to set up a laptop and work. The whole experience was actually pleasant from start to finish!! So happy I bought my car Love the little bar area to set up a laptop and work. The whole experience was actually pleasant from start to finish!! So happy I bought my car there. More

by lisac1010 Verified Customer Verified Customer

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The entire Salerno team was extremely attentive and accommodating to my needs when I dropped off and returned to pickup my vehicle. accommodating to my needs when I dropped off and returned to pickup my vehicle. More

by Tomasso.ed Verified Customer Verified Customer

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Will was great at letting us know what services were needed plus getting us car service home and back so we didn’t have to wait at the dealership. needed plus getting us car service home and back so we didn’t have to wait at the dealership. More

by cds554 Verified Customer Verified Customer

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