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Paul Carpenter
Paul Carpenter at Montrose Chevrolet GMC

Paul Carpenter

GSM

Montrose Chevrolet GMC

2824 N Ridge Road East
Ashtabula, OH 44004

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4.8
14 Reviews
4.8

14 Reviews

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14 Reviews of Paul Carpenter

March 24, 2026

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Employee Rating

Always a great experience! Treated well. Paul is the best and always takes care of us. More

by jlewis37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Mullen

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Mar 24, 2026

Montrose Chevrolet GMC responded

We’re glad every visit leaves you feeling well cared for. Paul works hard to keep your GMC 3500 in top condition, and it’s wonderful to know you appreciate his support. Thanks for your continued trust. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

December 28, 2025

Dealership Rating
Employee Rating

Body shop is a joke held truck for 10days and then decided they didn't want to fix it More

by Mrizer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Carpenter, Todd Mullen

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Jan 03, 2026

Montrose Chevrolet GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

Jan 03, 2026

Montrose Chevrolet GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

December 19, 2025

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Employee Rating

I had an excellent experience with Brandyn, and Paul. Easy process trading in my 2 vehicles and getting into a new Sierra! More

by HUNTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandyn

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Dec 19, 2025

Montrose Chevrolet GMC responded

Thanks for sharing about your experience with Montrose Chevrolet GMC. We appreciate your business and hope to see you again soon! And remember, You’ve got a friend at Montrose! Matt Carpenter General Sales Manager 440.993.2195 mcarpenter@gomontrose.com

November 09, 2025

Dealership Rating
Employee Rating

Excellent great vehicle got an service thank you all. .we be back.we love you all.at ashtabula. More

by WILLIAMOAKS071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter, Todd Mullen

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Nov 09, 2025

Montrose Chevrolet GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

November 07, 2025

Dealership Rating
Employee Rating

Always pleasant folks! Remember me every time. Give me a ride back home and pick me back up when service is done. Wonderful experience! More

by SCOTT.GREATLAKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Mullen

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Nov 07, 2025

Montrose Chevrolet GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Montrose Chevrolet GMC. We look forward to having you as one of our valued customers for many more years to come! And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

October 31, 2025

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Employee Rating

Brandon is an extraordinary person. He helped me through the Car buying process and went above and beyond to make sure I was comfortable with each step that had to be taken. It was a More

by vmalcolm28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter, Todd Mullen

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Oct 31, 2025

Montrose Chevrolet GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

October 26, 2025

Dealership Rating
Employee Rating

Customer service and the entire staff are always welcoming and deliver amazing service to our family. I highly recommend them to our family and friends More

by Rrexy26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter, Todd Mullen

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Oct 26, 2025

Montrose Chevrolet GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

October 17, 2025

Dealership Rating
Employee Rating

Montrose did a great job serving my vehicle! Hanna was easy to work with she kept me informed through the entire proces. More

by tamiatitus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter, Todd Mullen , Hanna

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Oct 17, 2025

Montrose Chevrolet GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Montrose Chevrolet GMC to be a positive one. Please don't hesitate to reach out if you need anything else. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

September 25, 2025

Dealership Rating
Employee Rating

very good experience, employees were friendly and professional. They kept me informed about the progress of my truck. More

by ALGOODWIN4
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter, Todd Mullen

Report | Print
Sep 25, 2025

Montrose Chevrolet GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Montrose Chevrolet GMC, we look forward to having you as a valued customer for many years to come! And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

September 24, 2025

Dealership Rating
Employee Rating

Employees were friendly, knowledgeable and helpful. I enjoyed a good visit and will return in the future More

by wsavarise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Carpenter

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Sep 24, 2025

Montrose Chevrolet GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. And remember, You’ve got a friend at Montrose! Makenna Condon Service Manager 440.993.2195 mcondon@gomontrose.com

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