Paul Dalton
Paul Dalton at Bill Rapp Chevrolet of Ogdensburg

Paul Dalton

Service Manager

Bill Rapp Chevrolet of Ogdensburg

4835 State Highway 68
Ogdensburg , NY 13669

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4.9
56 Reviews

Dealership Experience

17 yrs, 6 mos

Industry Experience

34 yrs, 4 mos

Languages Spoken

English English

4.9

56 Reviews

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56 Reviews of Paul Dalton

September 06, 2025

Dealership Rating
Employee Rating

Paul Dalton has always done everything he is able to satisfy the customer. I was worried about a noise, and Paul checked it, and I was on my way home. I can tell you that after being a customer for abou More

by MRS_S112
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 01, 2025

Dealership Rating
Employee Rating

Pickup and boat trailer in for inspection. Took me in on time done 30 min More

by MIMITRACY2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2025

Bill Rapp Chevrolet of Ogdensburg responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

August 30, 2025

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Employee Rating

Pete and Jordon are always very friendly and informative. We have dealt with this dealership for many years and have always been very satisfied. More

by MBROSE45
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Backus, Peter Backus

Sep 03, 2025

Bill Rapp Chevrolet of Ogdensburg responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Rapp Chevrolet of Ogdensburg and we hope to see you again soon!

August 28, 2025

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Employee Rating

Great Dealership! !! Great people, but when an OCD customer like myself wants to ask lots of questions, the service folks don't want to deal with all the details. Again More

by DGRANT01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Bill Rapp Chevrolet of Ogdensburg responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

August 28, 2025

Dealership Rating
Employee Rating

I cannot imagine going to any other dealership. The service department is amazing, the salesmen have provided me with reliable cars for close to 30 years. I look forward to the routine maintenance More

by AMCG817
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Backus, Peter Backus , Buck

Sep 02, 2025

Bill Rapp Chevrolet of Ogdensburg responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2025

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Employee Rating

At Bill Rapp they pay attention to detail and take the time to listen to the customer. Paul Dalton, Jordan Backus and Pete Backus did a great job today. More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Backus

Aug 28, 2025

Bill Rapp Chevrolet of Ogdensburg responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

August 25, 2025

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Employee Rating

Always a good experience with this dealership… always. The staff addresses any and all issues I bring up, giving explicit explanation as to any and all work they perform on my vehicle. I am fortunate to More

by CHARMAE2047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Backus

Aug 27, 2025

Bill Rapp Chevrolet of Ogdensburg responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

August 25, 2025

Dealership Rating
Employee Rating

Always take care of any problems that I might have with my vehicles in a timely fashion. More

by mblanch2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Backus

Aug 27, 2025

Bill Rapp Chevrolet of Ogdensburg responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

August 22, 2025

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Employee Rating

Mostly good people with good intentions. They are very busy sometimes take us a while to get in. More

by RICHARDSONPAUL60
Service Time
Service Communication
Recommend Dealer
Yes

August 22, 2025

Dealership Rating
Employee Rating

I purchased a beautiful 2026 Chevrolet Equinox. Everyone I came in contact with were friendly, courteous and very helpful. More

by dishaw.terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Kelley , Pete Backus 5 stars

Aug 27, 2025

Bill Rapp Chevrolet of Ogdensburg responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Rapp Chevrolet of Ogdensburg! We are always more than happy to assist you if anything else comes up. Take care!

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