Paul Davila
Paul Davila at Big Star Hyundai

Paul Davila

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

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4.8
52 Reviews
4.8

52 Reviews

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52 Reviews of Paul Davila

May 22, 2025

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The dealership was very clean and provided plenty of snacks for their guests. My only complaint is about the wait time. More

by tomiajack
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2025

Big Star Hyundai responded

Thank you for your review. We apologize for any inconvenience. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

May 17, 2025

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Your service is very great. I give you 1520 stars and the people are awesome that help me especially with the videos oh my gosh y’all are so awesome thank you. I love you team H More

by sills.christian
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

May 16, 2025

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Exceptional service, I can always count on Big Star Hyundais master certified technician Eric Wilson to fix my car right the first time. Everytime. More

by E
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

May 06, 2025

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Employee Rating

Everytime I set an appointment for an oil change it takes them 3 hours. Appointments are useless. More

by Danfranktx
Recommend Dealer
Yes

Other Employees Tagged: Paul Davila

May 08, 2025

Big Star Hyundai responded

Thank you for your review. We're sorry to hear about your experience. We agree, that is too long for a simple oil change. We take customer satisfaction very seriously and want to make things right. Please feel free to contact me directly at kohly@bigstarhyundai.com. Kohl Young, Service Director.

May 01, 2025

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I wasn't acknowledged when I walked in the service department but Paul was already assisting a customer. The girl next to him saw me and didn't offer to help. Until he was finished with his customer s More

by igar2006
Recommend Dealer
Yes

Other Employees Tagged: Paul Davila

May 01, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

April 23, 2025

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Employee Rating

Great service. Very friendly. The ease of making an appointment is great. Great job big star More

by lascarcella
Recommend Dealer
Yes

Other Employees Tagged: Paul Davila

Apr 24, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your trust in us means a lot to the Big Star Team. We look forward to serving you again soon.

April 20, 2025

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The staff is always professional and efficient at servicing my vehicle. I recommend Big Star Hyundai to my family, friends, and clients. Very well operated dealership! More

by MICHAEL.MORRIS414
Recommend Dealer
Yes

Other Employees Tagged: Paul Davila

Apr 22, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

April 20, 2025

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Employee Rating

The staff is always professional and efficient at servicing my vehicle. I recommend Big Star Hyundai to my family, friends, and clients. Very well operated dealership! More

by MICHAEL.MORRIS414
Recommend Dealer
Yes

Other Employees Tagged: Paul Davila

Apr 22, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

April 19, 2025

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Employee Rating

As always a good experience. Respect-timely-friendly. As always kindly. Paul served us before & friendly. More

by lorraine050150
Recommend Dealer
Yes

Other Employees Tagged: Paul Davila

Apr 22, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

April 17, 2025

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Employee Rating

Paul got us in and out with quality maintenance service. The drop off was hassle free and we were done in no time. Thank you! More

by jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

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