Paul O' Sullivan

Avoid this place, unless you are fine with empty promises and shady business practices. Over two-years ago, I brought my 2021 Nissan Titan in for service at Sullivan Brothers Nissan and pointed out to the se and shady business practices. Over two-years ago, I brought my 2021 Nissan Titan in for service at Sullivan Brothers Nissan and pointed out to the service advisor unusual peeling on the sidewall of two tires. He stated that it appeared the tires were defective. After looking into the issue, I was presented with two options: Option A. File a defect claim through the manufacturer (General) or Option B. File a damage claim through the wheel and tire warranty that I purchased. He stated Option B. would be the easier path to rectify this. I stated that the tires had good tread, and the damage didn't appear to be affecting the structural integrity of the tires, to which he agreed. I stated that I would wait until it was time to replace all four and would file a claim for the two original defective tires at that time. I was not only assured this was possible, but was told that world be a smart idea. Which brings us to the present. I recently brought my 2021 Nissan Titan in to Sullivan Brothers Nissan on 08/18/2025 to have a few items looked at, one being the two defective tires. I was told by the service advisor that they wouldn't be covered because I hit a curb (which I didn't, nor did I ever say that I had). I relayed the aforementioned history to which he reiterated the tires still wouldn't be covered. I expressed my dissatisfaction, especially considering that I've been a loyal Sullivan Brothers Nissan customer for 12-years. It didn't matter until I left a negative review on this website. I received a call from the general manager on 09/02 apologizing and stating he wished I told him about the situation before posting the negative review as he would've seen to it that the problem was taken care of. He assured me that he was going to talk to the service manager to rectify the situation. He also stated the negative review was "killing him" and asked if I'd take it down. Against my better judgement, I removed the negative post. Needless to say, after wasting almost two-hours at the dealership on a the day that was suggested for me to come in, the problem still exists. The best they would do is pay for one tire. After insisting on the two, I was told that if I put a nail or screw in both tires or punctured the sidewall of the tires (while the first suggestion was verbally communicated, I do have a text message of the second) then they'd file a damage claim through the wheel and tire warranty. I absolutely refuse to be complicit in defrauding a warranty company. It's shocking and utterly disgusting that was even suggested! All I wanted was Sullivan Brothers Nissan to honor the warranty that they sold me, and their word. Apparently, that's too much to ask. More

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The Sullivan team made the entire process painless in a stressful situation replacing a totaled vehicle. Cory, Ned, Debbie and Paul all get high marks in customer satisfaction. stressful situation replacing a totaled vehicle. Cory, Ned, Debbie and Paul all get high marks in customer satisfaction. More

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Cory, and the Whole Sullivan Team were Excellant, Kind, Knowledgeable, Addressed all my needs. I Thank them all and will refer potential new customers, to them. Thank you Thank you Knowledgeable, Addressed all my needs. I Thank them all and will refer potential new customers, to them. Thank you Thank you More

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Cory was amazing! A true salesman that takes his time and making sure I got the best deal ever. Cory, thank you for taking your time and giving me the best experience A true salesman that takes his time and making sure I got the best deal ever. Cory, thank you for taking your time and giving me the best experience leasing a car. Sulivan Brothers should be proud to have you as an employer. Well done!! Thank you!! More

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The staff was friendly, very attentive, caring and went above and beyond to make sure they find a car that fits all with all my needs. Flavio was very knowledgeable and understood exactly what I was lookin above and beyond to make sure they find a car that fits all with all my needs. Flavio was very knowledgeable and understood exactly what I was looking and helped me chose the best car they have, no pressure or rushing. I spent a lot of time looking online which made me more uncertain of what I want until I met him. My boyfriend recommended him and I am very happy and pleased. Thank you Flavio and all Sullivan Brothers Nissan' team. More

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Cory Fuller is one of the best salesman I have worked with. I hadn’t met him until I entered the Sullivan Brothers Nissan show room. I knew right away that I would not be dealing with someone who would n with. I hadn’t met him until I entered the Sullivan Brothers Nissan show room. I knew right away that I would not be dealing with someone who would not work with me to purchase the vehicle I ended up buying. He was completely honest, professional , and knowledgeable with me during the whole process. In addition, he has followed up with me on numerous occasions to make sure I was happy and satisfied with my purchase. I would strongly recommend him to anyone who is looking to purchase a car More

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Cory is our go-to salesperson at Sullivan Brothers. He considers the changing needs of our family and does not pressure, allowing us to stay in control of the decision. We look for him whenever we leas He considers the changing needs of our family and does not pressure, allowing us to stay in control of the decision. We look for him whenever we lease or finance our Nissans— for 10 years now! We are so thrilled with the entire team at Sullivan Brothers! More

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I just had a incredible experience with Flavio and Sullivan team, I could give 10 stars if I had the option!! The only thing that you need to do is explain what kind car you dream with, and then he' Sullivan team, I could give 10 stars if I had the option!! The only thing that you need to do is explain what kind car you dream with, and then he's made it happen! I couldn't be happier and more grateful for meeting him and this incredible dealership! I can't wait to get a another car with them haha ❤️ If you're looking for a new car or just upgrade,so you're going to the right place! More

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I would never buy or service my vehicles except at Sullivan Nissan I have had the occasion to purchase two vehicles from Corey Fuller Corey is friendly professional and knowledgeable He listens to th Sullivan Nissan I have had the occasion to purchase two vehicles from Corey Fuller Corey is friendly professional and knowledgeable He listens to the customers needs and works hard to bring to sale to fulfillment making sure that I the customer was completely satisfied - In my book Corey is a “10” More

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Flavio and all the staff were very easy to talk with and answered all questions. Were upfront and clear! answered all questions. Were upfront and clear! More

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