Paula Mejia
Paula Mejia at Rye Subaru
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Paula Mejia

Assistant Service Manager

Rye Subaru

1175 Boston Post Road
Rye, NY 10580

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4.9
86 Reviews
4.9

86 Reviews

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86 Reviews of Paula Mejia

May 02, 2024

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Very good service. No wait time and high quality. It is very convenient as well More

by ARIKERTESZ
Service Price Transparency
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Recommend Dealer
Yes
May 03, 2024

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Paula met your expectations. Thank you again for choosing Rye Subaru, we look forward to having you as one of our valued customers for many more years to come!

April 14, 2024

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I have been a loyal customer at Rye Subaru for 3 years, after buying my CPO Crosstrek there. Their costs are very high, but after spening thousands each year, one would think there'd be some reciprocal loy More

by CRADIST54
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Recommend Dealer
Yes
Apr 14, 2024

Rye Subaru responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind contacting us so we can speak directly, we’d love to address your concerns in detail.

April 12, 2024

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Very helpful staff and efficient service, especially Paula Mejia. The credit incentive was very handy and we used it for a small service job. I will continue having my new Subaru Outback serviced at Rye More

by SUMAAGOO
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Recommend Dealer
Yes
Apr 12, 2024

Rye Subaru responded

Thank you so much for your kind words for Paula, and for taking the time to leave us this wonderful feedback!

March 29, 2024

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Dedication and professionalism all the way. A great service center. Caring and expertise. Every day. More

by MRC3221
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Recommend Dealer
Yes
Mar 30, 2024

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 29, 2024

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Really friendly folks. We asked for our wheel locks to be removed and saved for us. They removed them very efficiently, and told us that the wheel locks were left in the c More

by nadeemhhussain
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Ciccone

Mar 30, 2024

Rye Subaru responded

Thanks, Nadeen, for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

March 28, 2024

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Really friendly folks. We asked for our wheel locks to be removed and saved for us. They removed them very efficiently, and told us that the wheel locks were left in the ca More

by nadeemhhussain
Service Price Transparency
Workmanship
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Recommend Dealer
No
Apr 01, 2024

Rye Subaru responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please contact me directly; Eric Pagan, General Manager. (914) 967 6300 or by email eric@ryesubaru.com.

March 24, 2024

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This dealership is the finest that I have ever encountered. The members of the service department are friendly, helpful and efficient. I recommend this dealership wholeheartedly. More

by BOBNOR
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Alvarez, Tamar Thomas

Mar 24, 2024

Rye Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Bob, and don't hesitate to let us know if we can be of further assistance.

March 22, 2024

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Excellent service, knowledgeable reps, quick turnaround. I have used Rye Subaru’s service department for many years and they are terrific! More

by Subaru Mom
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Recommend Dealer
Yes

Other Employees Tagged: Tamar Thomas

Mar 24, 2024

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 20, 2024

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Rye Subaru is everyone's "neighborhood dealership. " The staff is friendly and approachable, the flow is easy and efficient . . . and it's always a relief to know you're in capable, caring hands. A p More

by JMAIL787-ACCOUNTS
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Recommend Dealer
Yes

Other Employees Tagged: Sebastian Alvarez, Tamar Thomas , The gentleman who checks in the cars is always nice, as are the people at the Parts window. Can't remember eveyrone I've dealt with, but have always had a good experience.

Mar 21, 2024

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rye Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

March 20, 2024

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Polite courteous and supportive when I arrived and easy check out. Friendly and checked in on my More

by DUTCHNUT
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Recommend Dealer
Yes

Other Employees Tagged: Sebastian Alvarez

Mar 21, 2024

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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