Paula Mejia
Paula Mejia at Rye Subaru

Paula Mejia

Assistant Service Manager

Rye Subaru

1175 Boston Post Road
Rye, NY 10580

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4.8
160 Reviews
4.8

160 Reviews

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160 Reviews of Paula Mejia

May 23, 2025

Dealership Rating
Employee Rating

Friendly staff, easy to make an appointment and they got the repair done on time More

by stuartpnovick
Purchase Time
Recommend Dealer
Yes
May 23, 2025

Rye Subaru responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

May 23, 2025

Dealership Rating
Employee Rating

Paula is great! She accomplished all I needed in an efficient and helpful manner. She is a terrific asset to Rye Subaru! More

by SUMAAGOO
Recommend Dealer
Yes
May 23, 2025

Rye Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 20, 2025

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Employee Rating

I went in to fix my brakes since they were squeaking and they worked on it for 4 hours. 2 days later my brakes are squeaking again after paying $600 More

by LOMAX192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 23, 2025

Rye Subaru responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please contact me directly, Eric Pagan, General Manager. (914) 967 6300 or by email eric@ryesubaru.com.

May 17, 2025

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Paula is a very likable person to me and too all customers waiting for their cars being service. A very attentive person to my requests. And explains my questions very thoroughly. Paula is a very More

by DIFABBIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2025

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

May 16, 2025

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I had a great experience, from the moment I walked in I was greeted with a smile and pleasantries. The team was professional and timely with my service in addition they included a video tour of my inspect More

by FRAN6516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Could not remember her name she was at the front desk, i remember her by the beautiful geraniums she was tending to.

May 16, 2025

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru. We look forward to having you as one of our valued customers for many more years to come!

May 16, 2025

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I liked Tamar Thomas and the Rye team, from the wonderful man who receives and takes the car (I didn’t forget him) to the service folks. Rye staff are attentive, provide information to inform the customer fo More

by SZENBERG00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2025

Rye Subaru responded

Thanks for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

May 13, 2025

Dealership Rating
Employee Rating

Able to make appointment quickly, fair price and fast service . Clean waiting room pleasant service personnel. Cortlandt Subaru wait time for a oil and filter change was 3 weeks ! I will be happy to driv More

by RANDBPEEK47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

May 11, 2025

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Employee Rating

Paula was amazing. My situation was a little unique and I needed support as I reached out to corporate. Paula was wonderful. More

by JOEL.ADELBERG
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
May 11, 2025

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 10, 2025

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Employee Rating

Everyone was helpful. I was asked about work to be done, all items were handled and the check process was easy. More

by NED.GREENBERG725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2025

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 10, 2025

Dealership Rating
Employee Rating

Excellent support and service. Very prompt and attentive, and I will certainly be back to Rye for my service needs. More

by TONKINSONMJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2025

Rye Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rye Subaru.

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