Philip Casserino
Philip Casserino at Southaven Honda
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Philip Casserino

Service Advisor

Southaven Honda

685 Goodman Road East
Southaven, MS 38671

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4.6
61 Reviews
4.6

61 Reviews

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61 Reviews of Philip Casserino

May 01, 2025

Dealership Rating
Employee Rating

Poor communication on this visit. My normal service advisor wasn’t there when I arrived More

by markendrabyrd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deaundre was horrible

April 26, 2025

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Employee Rating

Excellent Service I have never had a problem with the dealership. Honda always takes care of us. More

by S
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Southaven Honda responded

Thank you for your feedback and your 5 star review! We are honored to have such loyal patronge!

April 23, 2025

Dealership Rating
Employee Rating

Absolutely fabulous service ! Thankful I bought my car there! Got a great deal and great service More

by lbmcm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hendrix

Apr 25, 2025

Southaven Honda responded

Thank you so much for trusting Southaven Honda for your vehicle needs! We look forward to servicing you again in the future!

April 18, 2025

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Employee Rating

I wish that they did what was promised to get my paid for title in hand honda accord for a 16percent interest rate. I dont likebeing told one thing and after signing it's a different amt and different days t More

by candymcgaugh
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 24, 2025

Southaven Honda responded

Hello! Thank you for bringing this to our attention! We would love to help resolve this issue in the best way possible! Please reach out to our General Manager Chris Anderson as soon as possible! 662-655-1020

April 16, 2025

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Employee Rating

Great experience overall. Phil and I discussed what needed to be done and he kept me informed as to how things were going. My car was ready when he said it would be. More

by leepurvis
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Southaven Honda responded

Thank you so much for taking time to give Philip a 5 star review! We appreciate the feedback and look forward to serving you in the future!

April 08, 2025

Dealership Rating
Employee Rating

They were very friendly and prompt in doing the maintenance on my car, as well as fixing one of my tires. More

by gopens
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hendrix

Apr 09, 2025

Southaven Honda responded

Thank you so much for this 5 star review! We loved it so much we're going to feature it on our social media pages!

April 05, 2025

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Employee Rating

I do not like to leave reviews I should be able to just give them five stars and be done with the survey More

by dpearson197093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hendrix

Apr 07, 2025

Southaven Honda responded

Thank you so much for your 5 star review!

April 03, 2025

Dealership Rating
Employee Rating

I had a crack in my windshield and she said it would. Be a delay because of backorder. I call back six months later and the windshield is still not in. Furthermore they had no record of my visit where More

by jmcwherter16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Hendrix

Apr 04, 2025

Southaven Honda responded

Hello! Thank you for bringing this to our attention! We would love to get your issue resolved! Please reach out to Our Service Managers Kelli or Tiffany so we can handle this for you! 662-655-1020

March 27, 2025

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Employee Rating

Kevin was a pleasure to work with. I hope I don’t have to see him for a while though! LOL!!! More

by sandiecook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hendrix

Mar 27, 2025

Southaven Honda responded

Thank you for your 5 star review!

March 24, 2025

Dealership Rating
Employee Rating

My passenger seat was not mounted and carpet wasn't tucked after headliner replacement. The bolts to the seat are stripped. There is black spots around visor and plastic trim is also scratched and chip More

by Unjustified
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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