Philip Casserino
Philip Casserino at Southaven Honda

Philip Casserino

Service Advisor

Southaven Honda

685 Goodman Road East
Southaven, MS 38671

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4.7
74 Reviews
4.7

74 Reviews

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74 Reviews of Philip Casserino

November 14, 2025

Dealership Rating
Employee Rating

They were great customer service experience thank you very much everything was great. Will come back again. Thank you. More

by rcamp0806
Service Price Transparency
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Recommend Dealer
Yes
Nov 19, 2025

Southaven Honda responded

Thank you for your 5 star review! We're so glad our service department was able to give exceptional service , we look forward to helping you again in the future!

November 11, 2025

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Employee Rating

They were kind and efficient in finding the problem and fixing it quickly, with little hassle for me More

by Latoyao8005
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Deandre Scott, Raven Budden

Nov 12, 2025

Southaven Honda responded

Thank you so much for your 5 star review! We look forward to servicing you and your vehicle again in the future!

November 08, 2025

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Employee Rating

Very efficient and friendly. I was done in the time frame he told me. Always a good experience when we go there More

by donnaarlis
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 10, 2025

Southaven Honda responded

Thank you so much for your 5 star review! We look forward to helping you with all your vehicle needs in the future!

October 26, 2025

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Employee Rating

I didn't understand why my car needed to be kept overnight for two tires. More

by L
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Deandre Scott

Oct 27, 2025

Southaven Honda responded

Thank you for your feedback, please reach out to our Service Manager Tiffany for futrther explaination 662-655-1020

October 07, 2025

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Kelli provided great service and everyone was very helpful. Wait time was not to long. More

by PDUFOUR69
Service Price Transparency
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Recommend Dealer
Yes
Oct 08, 2025

Southaven Honda responded

Thank you for your 5 star review! We are proud to have Kelli on our team!

October 02, 2025

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Employee Rating

Good personnel ! Service department was not satisfied! Car stay in the shop took 3 weeks to get it back drive 20 miles and return to shop this time was there 5 weeks More

by Emtpcox paramedic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 04, 2025

Southaven Honda responded

We apologize that this was your experience, We will use this information to better our services before your next visit.

September 16, 2025

Dealership Rating
Employee Rating

They quickly found the problem and fixed it. They were done when they said they would be. More

by Sjrj1994
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 18, 2025

Southaven Honda responded

Thank you so much for your 5 star review!

August 09, 2025

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Employee Rating

Wonderful! You could not find any other dealer that is this night! We will be back! More

by Susan Dale
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Recommend Dealer
Yes

Other Employees Tagged: Amar Ghuman , Kevin Hendrix

Aug 13, 2025

Southaven Honda responded

Thank you Susan for your 5 star review! We look forward to seeing you again in the future!

August 01, 2025

Dealership Rating
Employee Rating

Excellent service. Everyone was courteous and helpful. They kept us up to date on our service being done. Could not been a better experience. More

by noelervin
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hendrix

Aug 04, 2025

Southaven Honda responded

Thank you so much for your 5 star review! We loved your feedback so much that we're going to feature it on our social media soon!

July 15, 2025

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Employee Rating

Excellent service very courteous employees make you feel at home. I will be bring ing my car in for further services there from here on in thank you More

by Johnny.taylor991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hendrix

Jul 16, 2025

Southaven Honda responded

Thank you so much for your 5 star review! We look forward to servicing you in the future! 5 star customer service is the goal for all of our Southaven Honda family!

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