Philip Northam
Philip Northam at Coleman Buick GMC
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Philip Northam

Sales Associate

Coleman Buick GMC

100 Renaissance Blvd
Lawrenceville, NJ 08648

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4 Reviews
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4 Reviews

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4 Reviews of Philip Northam

March 23, 2022

Dealership Rating
Employee Rating

Phillip that works with Ed K. Is to be commended on his knowledge of how things work in our GMC truck. He took his time to make me feel safe and secure of how things work. He neve More

by Joann warwick
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Korenz

July 30, 2019

Dealership Rating
Employee Rating

Awful experience Drove over an hour for an appointment on a $45k Denali, only for it smell like an ashtray inside. When inquired about another Denali was told it was o More

by Disappointed
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 16, 2019

Coleman Buick GMC responded

We apologize for the negative experience you had at our dealership. Customer satisfaction is very important to us. The sales representative who assisted you was unaware of any smell in the vehicle and we certainly take blame for not realizing sooner. It’s my understanding you also spoke with our sales manager who offered to try and locate a vehicle that fit the specifications you were looking for, we also offered an alternative vehicle option, or the option to remove any smell. We have spoken with the sales representative since your visit to reinforce the importance of customer satisfaction to ensure this doesn’t happen again. We would certainly welcome the opportunity to assist you in any way we can to help you find the right vehicle. Should you wish to discuss this further please do not hesitate to call me at 609-895-8000.

July 13, 2018

Dealership Rating
Employee Rating

2017 Lacrosse After purchasing at Coleman Buick last year and having an excellent experience we immediately considered Coleman Buick for our next purchase. I conta More

by marmac55
Friendliness
Price
Recommend Dealer
Yes

May 18, 2018

Dealership Rating

Hassle Free Experience Experience was hassle free. Claudia was great! Showed us different vehicles and different options. Very knowledgeable about the vehicle and stuck with More

by Flitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Claudia Giuffre

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