Philip Stam

Was satisfied with the friendliness of the staff and the way I was treated as a customer. My car was in and out with the required service that it needed with a minimal amount of wait time. Thank you. way I was treated as a customer. My car was in and out with the required service that it needed with a minimal amount of wait time. Thank you. More

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I am always pleased at the way they treat me. I can get my oil changed in a timely manner and can get in and have it done the same day. I highly recommend both the service and PARTS dept. They go I can get my oil changed in a timely manner and can get in and have it done the same day. I highly recommend both the service and PARTS dept. They go above and beyond. More

by Wijunquer Verified Customer Verified Customer

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My experience with the other Lincoln dealership wasn't even fair. Hieser is top notch! The communication and service was 10+ even fair. Hieser is top notch! The communication and service was 10+ More

by pattiagnello Verified Customer Verified Customer

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Seems like Ford dealerships just can’t follow directions anymore. Hadn’t been in for service in some time because the Service Department is nothing like it used to be. I had the same service advisor for yea anymore. Hadn’t been in for service in some time because the Service Department is nothing like it used to be. I had the same service advisor for years and then suddenly, it seemed like I worked with a different one every time I came in. Gave them a try again and booked an oil change. I told the scheduler that I wanted full synthetic oil, mentioned it again at drop off, and have used full synthetic on every vehicle I have serviced there over the last 20 years or so. Service took a long time and upon leaving, I looked at the paperwork and realized they used the conventional blended oil. Had to have them change it again. The service advisor didn’t even see it through and handed me off to someone else to give the car back to me when. I’ve done a lot of business with Heiser over the years and referred four friends who bought vehicles there but sadly, the Service Department just isn’t worth the drive across town anymore. More

by Indiefilmguy Verified Customer Verified Customer

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I drive 30 miles out of the way to have my car serviced at Heiser Ford Lincoln. Philip provides great customer service from initial greeting through completion of car service. I trust my car is professiona at Heiser Ford Lincoln. Philip provides great customer service from initial greeting through completion of car service. I trust my car is professionally attended to. And they have the best coffee service of the many dealerships I have been to More

by rjzinc Verified Customer Verified Customer

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They was very nice good vibes informational and on time clean I would recommend them clean I would recommend them More

by Brown Verified Customer Verified Customer

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Heiser gives fast ,efficient car repair and preventive maintenance services. Staff is very knowledgeable;courteous and waiting area is very nice . maintenance services. Staff is very knowledgeable;courteous and waiting area is very nice . More

by Explorer Verified Customer Verified Customer

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Peyton my sales person was great to work with! He worked to get me the car I wanted.. He worked to get me the car I wanted.. More

by RD Verified Customer Verified Customer

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I had appointment for “the works” oil change. I got nothing showing what was done. All I got was an estimate for charge to remove lug nut. I took my car to Firestone and they removed the lug n I got nothing showing what was done. All I got was an estimate for charge to remove lug nut. I took my car to Firestone and they removed the lug nuts for all tires for no charge. I was told I had 2 bad tire pressure faults. Heiser didn’t tell me this. More

by emcneal1 Verified Customer Verified Customer

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Philip was so helpful when it came to scheduling and appointment for my car! He was very detailed going over the cost of maintenance and estimated time it’ll take. He even offered for me to get a ride o appointment for my car! He was very detailed going over the cost of maintenance and estimated time it’ll take. He even offered for me to get a ride on the shuttle they provide, so I didn’t have to sit there for a few hours! So friendly (: More

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