Phyllis Halverson
Phyllis Halverson at BMW of Anchorage

Phyllis Halverson

Sales Representative

BMW of Anchorage

730 E 5th Ave
Anchorage, AK 99501

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5.0
45 Reviews
5.0

45 Reviews

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45 Reviews of Phyllis Halverson

May 17, 2025

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Employee Rating

Totally overjoyed with the BMW Anchorage Service Department. Under the leadership of Service Manager Nico Tapafua, my concern and the resolution was phenomenal! His team of technicians and customer More

by barden@gci.net
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nicolas Tapafua , DeWayne - Parts Department

May 19, 2025

BMW of Anchorage responded

Thank you for sharing your positive experience with the BMW of Anchorage Service Department! We're delighted to hear that Nico Tapafua and his team provided exceptional care and service. We appreciate your support, and we're here whenever you need us!

May 17, 2025

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With a brake sensor failing shortly after departing, I was pleased to be given a loaner while the problem resokved More

by jay.mckee68
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Trent Mendenhall

May 19, 2025

BMW of Anchorage responded

We're glad to hear that our team at BMW of Anchorage could provide you with a loaner while resolving the brake sensor issue. Thank you for your patience and understanding!

May 06, 2025

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My experience with BMW of Anchorage has been world class. Having experienced several other dealers in the area I will not purchase or lease a vehicle that is not a BMW. The service department, the sales te More

by RJM88
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Recommend Dealer
Yes

Other Employees Tagged: Curtis Zakrzewski , Trent - 5 Stars

May 06, 2025

BMW of Anchorage responded

We're delighted to hear that your experience with BMW of Anchorage has been exceptional! It's wonderful to know our service department and sales team have earned your loyalty. Thank you for choosing us, and we look forward to serving you again in the future!

May 03, 2025

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Great service department! it’s nice when you call BMW of Anchorage. It says press one for service obviously that’s their main priority taking care of their customers that says More

by brethendren
Service Price Transparency
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Recommend Dealer
Yes
May 05, 2025

BMW of Anchorage responded

It's great to hear that your experience with the service department at BMW of Anchorage was so positive, Brethendren! Their commitment to customer care really shows. Thank you for sharing your feedback, and we hope to assist you again soon!

May 06, 2025

BMW of Anchorage responded

We truly appreciate you taking the time to recognize Trent Mendenhall! He’ll be proud to hear your kind words. It's always rewarding to hear when a team member leaves such a strong impression—we’re lucky to have him. We look forward to seeing you again!

May 05, 2025

brethendren responded

Your star is in the service department. Trent Mendenhall amazing young man really knows his stuff very impressive.

March 27, 2025

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I love these folks! !! I will be a loyal customer from now on. I have named my car Nadine! More

by susan.cortez3368
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Travis Palmer, Joshua Swan

Mar 28, 2025

BMW of Anchorage responded

It's wonderful to hear that you had such a great experience at BMW of Anchorage, Susan! We're thrilled to have you as a loyal customer, and we love that you've named your car Nadine. Looking forward to seeing you again for your future visits!

March 17, 2025

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It is always a pleasure to deal with the people who work there, especially my service advisor, Trent, and the person who sold me my car, Phyllis. Whenever I need to know something or need some advice even More

by nessofd
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicolas Tapafua , Trent Mendenhall

Mar 18, 2025

BMW of Anchorage responded

Thank you for sharing your positive experience with our team at BMW of Anchorage! We're delighted to hear that Trent, Phyllis, and the parts department have been so helpful. We look forward to continuing to assist you in the future!

March 17, 2025

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Everything was great The BMW staff took care of everything extremely well from making appt, to servicem to transportation back and forth. More

by e anchorage
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nicolas Tapafua

Mar 18, 2025

BMW of Anchorage responded

It is lovely to hear that everything went smoothly during your visit to BMW of Anchorage! Our team takes pride in providing seamless service, from scheduling to transportation. We appreciate your feedback and look forward to assisting you again in the future!

March 14, 2025

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This dealership is swift and efficient. Love the loaner program and ended up buying one! More

by julieannjor
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nicolas Tapafua , Matt Carberry

Mar 14, 2025

BMW of Anchorage responded

It's wonderful to hear that your experience at BMW of Anchorage was both swift and efficient! We're glad you were able to take advantage of the loaner program and find the perfect vehicle. We hope you enjoy your new BMW and look forward to assisting you again in the future!

February 19, 2025

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Employee Rating

Phyllis made things better. She is very tentative and takes good care of her customer. I recommended my friends to bmw dealership because of it. The service department is also v More

by Vi Truong
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nicolas Tapafua, Joshua Swan

Feb 19, 2025

BMW of Anchorage responded

Vi, thank you for recommending us and sharing your positive experience with Phyllis and the service team at BMW of Anchorage! We're glad to hear that our communication efforts made a difference. We look forward to serving you again in the future!

February 17, 2025

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Courteous, always considerate of my time restraint Professional I trust the crew with my car explicitly More

by partain53
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nicolas Tapafua , Tristan

Feb 17, 2025

BMW of Anchorage responded

Thank you for trusting the team at BMW of Anchorage with your vehicle! We're delighted to hear that our courteous and professional service met your expectations. We look forward to assisting you again in the future!

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