Phyllis Halverson

Totally overjoyed with the BMW Anchorage Service Department. Under the leadership of Service Manager Nico Tapafua, my concern and the resolution was phenomenal! His team of technicians and customer Department. Under the leadership of Service Manager Nico Tapafua, my concern and the resolution was phenomenal! His team of technicians and customer service agents were committed to ensuring that the care for my vehicle represented the values and mission of this high performance organization. Thank you and continued success! More

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With a brake sensor failing shortly after departing, I was pleased to be given a loaner while the problem resokved was pleased to be given a loaner while the problem resokved More

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My experience with BMW of Anchorage has been world class. Having experienced several other dealers in the area I will not purchase or lease a vehicle that is not a BMW. The service department, the sales te Having experienced several other dealers in the area I will not purchase or lease a vehicle that is not a BMW. The service department, the sales team, and the overall customer service is 10/10. More

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Great service department! it’s nice when you call BMW of Anchorage. It says press one for service obviously that’s their main priority taking care of their customers that says it’s nice when you call BMW of Anchorage. It says press one for service obviously that’s their main priority taking care of their customers that says a lot for a dealership. More

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I love these folks! !! I will be a loyal customer from now on. I have named my car Nadine! !! I will be a loyal customer from now on. I have named my car Nadine! More

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It is always a pleasure to deal with the people who work there, especially my service advisor, Trent, and the person who sold me my car, Phyllis. Whenever I need to know something or need some advice even there, especially my service advisor, Trent, and the person who sold me my car, Phyllis. Whenever I need to know something or need some advice even the staff in the parts department has been helpful. More

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Everything was great The BMW staff took care of everything extremely well from making appt, to servicem to transportation back and forth. everything extremely well from making appt, to servicem to transportation back and forth. More

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This dealership is swift and efficient. Love the loaner program and ended up buying one! Love the loaner program and ended up buying one! More

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Phyllis made things better. She is very tentative and takes good care of her customer. I recommended my friends to bmw dealership because of it. The service department is also v She is very tentative and takes good care of her customer. I recommended my friends to bmw dealership because of it. The service department is also very good. I like the fact I get appointment reminder and result of the service via phone. Appreciate the videos from the technician with explanation of the service. Thanks BMW Anchorage team! More

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Courteous, always considerate of my time restraint Professional I trust the crew with my car explicitly Professional I trust the crew with my car explicitly More

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