Pietro Masullo
Pietro Masullo at Dana Ford Lincoln

Pietro Masullo

Sales representative

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.9
108 Reviews
4.9

108 Reviews

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108 Reviews of Pietro Masullo

December 12, 2025

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Employee Rating

I had a very poor experience with Dana Ford. After signing all paperwork and taking delivery of my vehicle, the dealership attempted to change material terms of the deal and pressured me to retu More

by jthman94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jeff Beyer, Frank Sinatra

Dec 13, 2025

Dana Ford Lincoln responded

Jordan, to clarify the dealership did not change any material terms of your agreement. We actually provided you with copies of the documents you signed to provide clarity on the matter, and offered multiple ways to resolve this issue. One of them being to return the vehicle. We were just honoring our end of the agreement, as we would have expected you to do as well. If you have any questions please feel free to call at any time. 718-983-8700 x296 John Daly GSM.

Dec 13, 2025

jthman94 responded

The issue was not returning documents or seeking clarification. At the time of delivery, I was told by the salesperson that the dealership was covering all charges and that any internal discrepancies were not my responsibility. After the vehicle was delivered and the deal completed, I was contacted regarding additional charges that were never disclosed or agreed to. When I disputed those charges, I was told the alternative was to return the vehicle, despite there being no default on my part and without my consent. Since then, communication has shifted away from written correspondence and consists primarily of repeated phone calls, despite my request to keep matters in writing. I did not refuse to honor an agreement—I disputed unauthorized post-delivery charges that surfaced after the fact. My review reflects that experience so others are aware.

December 03, 2025

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Overall excellent experience from start to finish with salesman & dealer. Satisfied with car value tradein More

by Chiro4u82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ahmed khodir, Sergio Batista

November 29, 2025

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The team at Dana Ford was excellent! Pete was enthusiastic and helpful throughout the entire process. He responded to all my questions and requests immediately and with a great attitude. More

by John R.
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Purchase Time
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Recommend Dealer
Yes

November 29, 2025

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Dealership was great had me in and out and everything was taken care of in a timely manner More

by Lexx.dantonio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergio Batista

November 19, 2025

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It was a perfect team to work with. Everything was smooth and fast. We got what I wanted🔥 Pete did excellent job! More

by Karyna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Cognetta, Sergio Batista

November 12, 2025

Dealership Rating
Employee Rating

Easy to work with and all salespeople are great. Waiting areas are pleasent and comfortable. More

by Ecicardo
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra, Sergio Batista

November 05, 2025

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Willing to work with you and your budget. Friendly service and knowledge sales and finance employees. More

by samrednyc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ryan Peters , Douglas Hansen

October 18, 2025

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Employee Rating

I must give Pete a 10 out of 5 stars Extremely considerate to all of my needs and concerns.. More

by sorriso66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra

October 01, 2025

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Employee Rating

Pietro and Sergio went above and beyond to accommodate my lease. Pietro was very friendly and knowledgeable and made the lease process a very easy experience More

by Mary Cannizzo Rosner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergio Batista

September 29, 2025

Dealership Rating
Employee Rating

Excellent service, except they didn't give me the contract documents. I don't know how to pay the monthly payments. I need a copy of the title. I hope to have a copy of the documents. After all, ever More

by Nelson Castillo Jerez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Schroder, Sergio Batista , Morales

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