Preston Hedge
Preston Hedge at Southern Team Nissan of New River Valley

Preston Hedge

Service Manager

Southern Team Nissan of New River Valley

2130 N Franklin St
Christiansburg, VA 24073

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4.9
554 Reviews
4.9

554 Reviews

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554 Reviews of Preston Hedge

March 05, 2026

Dealership Rating
Employee Rating

They do a great job and very through. Always happy with the service. All staffing great and wil continue going there. More

by DJECHOLS
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

March 04, 2026

Dealership Rating
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Great people, I dropped my truck off and they had it ready in no time, the service staff and the mechanics are A+ More

by 1p8riotfan
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

March 01, 2026

Dealership Rating
Employee Rating

Recommendable The appointment dates has improved. .. before it was terrible now only 3days from the time you called for appointment. The guy in the receiving is kind and respectful. Overall it's a gre More

by LESTHER_25
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Casey Jones

February 24, 2026

Dealership Rating
Employee Rating

Excellent service as always I miss Preston as the front person. Casey was great but I’ve dealt with Preston for years I told Casey he would have to be my Preston More

by brookezoemom
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Casey Jones

February 20, 2026

Dealership Rating
Employee Rating

The dealership was very responsive and had our vehicle we requested to test drive waiting for us. Excellent customer service and excellent overall experience. More

by RHONDAWURGLER
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge

February 17, 2026

Dealership Rating
Employee Rating

They were all awesome to work with , it was a great experience! I am really enjoying my new suv More

by PENTECOSTSTYLE
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge

February 14, 2026

Dealership Rating
Employee Rating

Good ? ? Very good salesman did excellent job very happy .. with truck...now leave me be lol More

by GALEN7200
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge

February 14, 2026

Dealership Rating
Employee Rating

I waited for over an hour for an inspection that I had an appointment for. More

by DWDEHART02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 04, 2026

Southern Team Nissan of New River Valley responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialVNRV@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 07, 2026

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Employee Rating

They always give me great service! And usually fast so I can wait for my car. Trust them on estimates if needed. Appreciate their care of my car. More

by Barbstraub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2026

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 06, 2026

Dealership Rating
Employee Rating

An oil change tire rotation and a wash took 4. 5 hour what would you think. Lost keys and didn't install oil change sticker part of a routine job. Didn't wash salt off visible parts of vehicle. More

by jennw00dy
Recommend Dealer
No

Other Employees Tagged: Preston Hedge

Feb 09, 2026

Southern Team Nissan of New River Valley responded

We value and appreciate your business, Jenn. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

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