RYAN GAMBOA

Major NUMEROUS and BIG PROBLEMS with vehicle that were concealed and not disclosed. Sales agent stated they perform a 90 point check of the car to make sure everything is in proper working order. After ha concealed and not disclosed. Sales agent stated they perform a 90 point check of the car to make sure everything is in proper working order. After having the car a couple of days I noticed issues with the brakes and a violent vibration when changing gears. I took the car to an independent repair shop and after they assessed the car they stated that all 4 wheels had virtually metal to metal brake pads. All 4 wheels urgently needed brake rotors, brake pads. All engine mounts were degraded and broken causing the violent vibrations and urgently needed replacing also the struts of the car needed replacing. I was advised not to drive the car until these serious issues were fixed. The car is UNSAFE to drive. I would like to know for the record what the Honolulu GMC and Cadillac 90 point check of the vehicle entails. The estimate to fix issues is $4,581.19! We called Honolulu GMC Cadillac 3 times and also reached out via email regarding these problems. No one has returned my call. Contemplating formal complaints. I will never buy another car from there and would advise others to do likewise. More

by SURFERGINGER Verified Customer Verified Customer

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Excellent service, friendly and very helpful with finding my dream truck. The Ohana loves the Sierra 1500 truck drives! my dream truck. The Ohana loves the Sierra 1500 truck drives! More

by JALOHA5 Verified Customer Verified Customer

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Ryan Gamboa was amazing to work with. He helped me with the purchase of a used Tesla and made the entire process easy and flexible. He answered all my questions, was very responsive, and He helped me with the purchase of a used Tesla and made the entire process easy and flexible. He answered all my questions, was very responsive, and made sure everything went smoothly. Highly recommend working with him! More

by IKAIKA Verified Customer Verified Customer

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Great! Helpful, ended up finding a car that was a great fit for me and my family Helpful, ended up finding a car that was a great fit for me and my family More

by SOLESCANLAN Verified Customer Verified Customer

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Service dept is overloaded and making an appt for accessory installation shouldn't be two months out. accessory installation shouldn't be two months out. More

by CHRIS@CPORTHO Verified Customer Verified Customer

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Ryan was awesome i told him what i wanted and he updated me on everything I needed and made the whole process super easy me on everything I needed and made the whole process super easy More

by MAPLECLARENCE Verified Customer Verified Customer

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Excellent experience. I Would buy here again and again. Friendly staff, knowledgeable and experienced crew. I Would buy here again and again. Friendly staff, knowledgeable and experienced crew. More

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Had an awesome experience at GMC Cadillac. The sales team was super helpful and easy to work with which made the entire experience stress-free. Definitely recommend this dealership. The sales team was super helpful and easy to work with which made the entire experience stress-free. Definitely recommend this dealership. More

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Gr8 experience with Kalai, really had a lot of knowledge to secure the loan, what he promised he full field at the end,thank you Kalai for gr8 professional service to secure the loan, what he promised he full field at the end,thank you Kalai for gr8 professional service More

by JOSEPH.DELACRUZ Verified Customer Verified Customer

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Ryan is the best. He was quick to communicate via text and phone calls. Kalai was great and closed the deal. He was quick to communicate via text and phone calls. Kalai was great and closed the deal. More

by ROY.REXROAT Verified Customer Verified Customer

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