Rachel Carnahan
Rachel Carnahan at Guess Ford GMC

Rachel Carnahan

Service Advisor

Guess Ford GMC

457 Steubenville Rd SE
Carrollton, OH 44615

4.8
36 Reviews
4.8

36 Reviews

Write a Review

Dealership Experience

3 yrs, 1 mo

Industry Experience

3 yrs, 1 mo

Languages Spoken

English English

36 Reviews of Rachel Carnahan

January 10, 2026

Dealership Rating
Employee Rating

I've been dealing with Guess Motors for quite a few years and always have had great service when taking my car in for a yearly oil change and inspection. They have my complete trust in taking care of my car More

by stevelusic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessy Lash

Jan 15, 2026

Guess Ford GMC responded

Thank you for being such a loyal customer over the years! We truly appreciate your trust in our service team and are glad to hear you’ve consistently had great experiences with your oil changes and inspections. Taking care of your vehicle the right way is very important to us. We look forward to continuing to serve you!

December 23, 2025

Dealership Rating
Employee Rating

Fair repair prices and trained/certified mechanics are what make an automobile repair business. Guess Motors has it. They also offered me shuttle service. More

by BlueRanger978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2025

Guess Ford GMC responded

Thank you so much for your kind review and your business! We appreciate it!

December 05, 2025

Dealership Rating
Employee Rating

I fully appreciate every step of repairing my truck at Guess. The check engine light was a major problem for me but it was corrected. Everyone was very nice to eork with a kept me informed throughout More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessy Lash, Ronnie Vesco

Dec 08, 2025

Guess Ford GMC responded

Thank you so much for trusting us with your vehicle. We appreciate your business!

November 22, 2025

Dealership Rating
Employee Rating

They diagnosed my problem and repaired it and then explained it so I could understand More

by sktmstoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2025

Guess Ford GMC responded

Thank you for your business! We appreciate it!

November 14, 2025

Dealership Rating
Employee Rating

Really enjoyed working with Phil. No pressure and answered all of our questions and went over all the information about the vehicle. He was very informative. More

by Wburrier8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2025

Guess Ford GMC responded

We are so happy you had a great experience! Thank you for your business. We truly appreciate it.

November 12, 2025

Dealership Rating
Employee Rating

Pleasantly welcomed. Service was done in an efficient and timely manner. Clerks were very pleasant and treated us with respect. Look forward to future visits. More

by dickkerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2025

Guess Ford GMC responded

We thank you for your business and this kind review!

November 03, 2025

Dealership Rating
Employee Rating

Ronnie is very informative when you pick up your car goes over the paperwork with you More

by fredmcfarland.1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessy Lash, Ronnie Vesco

Nov 04, 2025

Guess Ford GMC responded

Thank you for this kind review and for your business! We appreciate it!

October 20, 2025

Dealership Rating
Employee Rating

Fast and courteous service, always accommodating and professional. Always willing to go the extra mile. More

by LGlasure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessy Lash, Ronnie Vesco

Oct 23, 2025

Guess Ford GMC responded

Thank you for the kind review and for your business!

October 08, 2025

Dealership Rating
Employee Rating

I have been with Guess Ford for nearly 30 years. ...bought my cars and had them serviced here. It has been consistantly a great experience. Everyone is extremely friendly and very helpful and proffe More

by FOGGYBOTTOMFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Guess Ford GMC responded

Thank you for your business and your kind review. We appreciate it!

August 30, 2025

Dealership Rating
Employee Rating

Fast, friendly service. Very pleasant experience. My expectations were exceeded. Service was easy to schedule and the appointment was taken on time. More

by TBURSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessy Lash

Sep 03, 2025

Guess Ford GMC responded

Thank you so much for your business and we appreciate the kind review!

1
...

Dealership Inventory (124 Vehicles)

used 2016 Nissan Altima car, priced at $6,995
2016 Nissan Altima
used
Pearl White exterior
Automatic
Front-wheel Drive
used 2022 Ford F-150 car, priced at $35,000
2022 Ford F-150
used
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
used 2020 Subaru Forester car, priced at $20,900
2020 Subaru Forester
used
Magnetite Gray Metallic exterior
Automatic
All-wheel Drive
used 2017 Ram 1500 car, priced at $19,900
2017 Ram 1500
used
Flame Red Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Ford Transit-250 car, priced at $54,055
2026 Ford Transit-250
new
Ingot Silver Metallic exterior
Automatic
Rear-wheel Drive
used 2025 Ford Maverick car, priced at $29,650
2025 Ford Maverick
used
Ruby Red Metallic Tinted Clearcoat exterior
Automatic
Front-wheel Drive