Rachel Carnahan
Rachel Carnahan at Guess Ford GMC

Rachel Carnahan

Service Advisor

Guess Ford GMC

457 Steubenville Rd SE
Carrollton, OH 44615

4.8
34 Reviews
4.8

34 Reviews

Write a Review

Dealership Experience

3 yrs

Industry Experience

3 yrs

Languages Spoken

English English

34 Reviews of Rachel Carnahan

December 05, 2025

Dealership Rating
Employee Rating

I fully appreciate every step of repairing my truck at Guess. The check engine light was a major problem for me but it was corrected. Everyone was very nice to eork with a kept me informed throughout More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessy Lash, Ronnie Vesco

Dec 08, 2025

Guess Ford GMC responded

Thank you so much for trusting us with your vehicle. We appreciate your business!

November 22, 2025

Dealership Rating
Employee Rating

They diagnosed my problem and repaired it and then explained it so I could understand More

by sktmstoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2025

Guess Ford GMC responded

Thank you for your business! We appreciate it!

November 14, 2025

Dealership Rating
Employee Rating

Really enjoyed working with Phil. No pressure and answered all of our questions and went over all the information about the vehicle. He was very informative. More

by Wburrier8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2025

Guess Ford GMC responded

We are so happy you had a great experience! Thank you for your business. We truly appreciate it.

November 12, 2025

Dealership Rating
Employee Rating

Pleasantly welcomed. Service was done in an efficient and timely manner. Clerks were very pleasant and treated us with respect. Look forward to future visits. More

by dickkerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2025

Guess Ford GMC responded

We thank you for your business and this kind review!

November 03, 2025

Dealership Rating
Employee Rating

Ronnie is very informative when you pick up your car goes over the paperwork with you More

by fredmcfarland.1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessy Lash, Ronnie Vesco

Nov 04, 2025

Guess Ford GMC responded

Thank you for this kind review and for your business! We appreciate it!

October 20, 2025

Dealership Rating
Employee Rating

Fast and courteous service, always accommodating and professional. Always willing to go the extra mile. More

by LGlasure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessy Lash, Ronnie Vesco

Oct 23, 2025

Guess Ford GMC responded

Thank you for the kind review and for your business!

October 08, 2025

Dealership Rating
Employee Rating

I have been with Guess Ford for nearly 30 years. ...bought my cars and had them serviced here. It has been consistantly a great experience. Everyone is extremely friendly and very helpful and proffe More

by FOGGYBOTTOMFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Guess Ford GMC responded

Thank you for your business and your kind review. We appreciate it!

August 30, 2025

Dealership Rating
Employee Rating

Fast, friendly service. Very pleasant experience. My expectations were exceeded. Service was easy to schedule and the appointment was taken on time. More

by TBURSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessy Lash

Sep 03, 2025

Guess Ford GMC responded

Thank you so much for your business and we appreciate the kind review!

August 22, 2025

Dealership Rating
Employee Rating

This is my third vehicle bought at Guess Ford Motors and honestly I would not want to go anywhere else. They are always very welcoming and helpful. Dennis at Guess has been my salesman all three times and I More

by Teresa B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 22, 2025

Guess Ford GMC responded

Thank you so much for this kind review! We appreciate your continued business!

June 14, 2025

Dealership Rating
Employee Rating

Very, Very helpful! Everyone was kind and understanding and kept me informed at all times! More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessy Lash, Ronnie Vesco

Jun 17, 2025

Guess Ford GMC responded

We are so happy you had a great experience! Thank you for your business!

1
...

Dealership Inventory (126 Vehicles)

used 2016 Nissan Altima car, priced at $7,995
2016 Nissan Altima
used
Pearl White exterior
Automatic
Front-wheel Drive
new 2025 Ford Bronco Sport car, priced at $34,400
2025 Ford Bronco Sport
new
Shadow Black exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco car, priced at $60,900
2025 Ford Bronco
new
Marsh Gray exterior
Automatic
Four-wheel Drive
new 2025 Ford Ranger car, priced at $60,000
2025 Ford Ranger
new
Shelter Green Metallic exterior
Automatic
Four-wheel Drive
used 2018 Chevrolet Silverado 1500 car, priced at $28,900
2018 Chevrolet Silverado 1500
used
Cajun Red Tintcoat exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 2500 car, priced at $93,980
2026 GMC Sierra 2500
new
Onyx Black exterior
Automatic
Four-wheel Drive