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Rachel Goal
Rachel Goal at Kia of Port Charlotte

Rachel Goal

Service Advisor

Kia of Port Charlotte

202 Tamiami Trail
Port Charlotte, FL 33953

4.7
800 Reviews
4.7

800 Reviews

Write a Review

Dealership Experience

9 yrs, 9 mos

Industry Experience

9 yrs, 9 mos

800 Reviews of Rachel Goal

March 10, 2026

Dealership Rating
Employee Rating

great service and knowledgeable staff. Thanks for he drive service to the shopping center. H ewas great More

by ldurand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2026

Kia of Port Charlotte responded

It’s great to hear our team’s expertise and the drive service to the shopping center added convenience to your visit. Rachel is pleased to have helped. Thank you for letting us service your Kia Telluride.

March 04, 2026

Dealership Rating
Employee Rating

Friendly, communicative with what’s going on with the vehicle, & goes over everything with you to make sure you understand what your paying for. More

by pariswilliams2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Adams, Aja Gordon, Kelmardo Falconer, Donte Anderson, James Fragoso, Mike Ferguson, Anthony Garcia, Anthony Estevez, Ron Munday

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Mar 04, 2026

Kia of Port Charlotte responded

Thank you for highlighting our team’s clear communication during your Mercedes-Benz C-Class service. We’re glad we could walk you through every detail so you felt confident in what you’re paying for. We look forward to assisting you at your next visit.

March 03, 2026

Dealership Rating
Employee Rating

Ron is a guy who works in service. Was good about updating and telling the technician to hurry up with my vehicle. More

by The best technician
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Adams, Maria Trillas, April Huylebroeck, Shaun Muskevitsch, Dominic Pappalardo, Garfield Scarlett, Trent Thurber, Ron Munday

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Mar 03, 2026

Kia of Port Charlotte responded

Thank you for the five-star review. We’re glad Ron kept you informed and worked with our technicians to get your service done promptly. We appreciate you trusting your Kia to our team.

February 15, 2026

Dealership Rating
Employee Rating

I’m so happy I bought my car from here. Thank you so much for the excellent service. I will always get my cars from Kia. More

by briannaolasin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Munday

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Feb 15, 2026

Kia of Port Charlotte responded

Your kind words about your Sorento purchase and service truly brighten our day. We’re honored that you’ll turn to Kia for your future vehicles. If there’s anything else you need, feel free to stop by.

January 25, 2026

Dealership Rating
Employee Rating

Always a good experience. Staff has always been pleasant and professional. Waiting area for service is comfortable. More

by Shaun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Estevez , Maria Lobos

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Jan 25, 2026

Kia of Port Charlotte responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Kia of Port Charlotte!

January 22, 2026

Dealership Rating
Employee Rating

The dealership and service advisor were wonderful to deal with. Will be going back again for service. More

by sporfidio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 22, 2026

Kia of Port Charlotte responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 18, 2026

Dealership Rating
Employee Rating

Provide good service and quick turn around time on getting serviced. Courtesy ride was exceptional! More

by walcottmarie960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2026

Kia of Port Charlotte responded

Thanks for sharing about your experience with Kia of Port Charlotte. We appreciate your business and hope to see you again soon!

January 17, 2026

Dealership Rating
Employee Rating

Always do our major mileage work here before heading home to Michigan for the long drive. More

by c_baumeister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Adams , Kevin

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Jan 17, 2026

Kia of Port Charlotte responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Kia of Port Charlotte, we look forward to having you as a valued customer for many years to come!

January 17, 2026

Dealership Rating
Employee Rating

Always receive great service at the dealership. Have purchased three new cars from them over years and have always been happy. More

by badsdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 17, 2026

Kia of Port Charlotte responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 16, 2026

Dealership Rating
Employee Rating

Threre was great servoce. Also everything was done on time, The lounge was awesome. The bathrooms were verry clean. More

by JOHN@1STCHARLOTTE.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt, Leslie Adams, Maria Trillas, Donte Anderson, Anthony Estevez, Ron Munday

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Jan 16, 2026

Kia of Port Charlotte responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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