Rachel Rininger

Tim Lally Chevrolet stepped up and helped us with a GM issue when every other dealership made excuses not to help. Jamie and Jim are top notch and because of those two we will return to Tim Lally in the f issue when every other dealership made excuses not to help. Jamie and Jim are top notch and because of those two we will return to Tim Lally in the future. More

by RHOWARD12 Verified Customer Verified Customer

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Rachel was polite, and effectively efficient in helping get a oil change. While also informing me about the getting my key done as well. get a oil change. While also informing me about the getting my key done as well. More

by DLHATCHER23 Verified Customer Verified Customer

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Services were completed, the car wash was not working on that day…. Sad face.. y that day…. Sad face.. y More

by MSMCCOY01 Verified Customer Verified Customer

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Delightful experience as always! ! Would not go anywhere else! Great mechanics and service advisors. Great job Tim Lally Chevrolet! Simply the best!!!! ! Would not go anywhere else! Great mechanics and service advisors. Great job Tim Lally Chevrolet! Simply the best!!!! More

by jgrambo18 Verified Customer Verified Customer

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Great! ! I was treated well and they got the job done perfectly. I will definitely keep going back ! I was treated well and they got the job done perfectly. I will definitely keep going back More

by MILLER.LCHARLESJR Verified Customer Verified Customer

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Rachel and team took care of my issue quickly and got my vehicle finished a day earlier than anticipated. Much appreciated. vehicle finished a day earlier than anticipated. Much appreciated. More

by barnold175 Verified Customer Verified Customer

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Rachel uses "I" like she owns the place instead of "we" as in a team. There's a lot she doesn't know about cars but will spout inaccurate data as if it was real. Nobody likes xx and she is unfortunately fu as in a team. There's a lot she doesn't know about cars but will spout inaccurate data as if it was real. Nobody likes xx and she is unfortunately full of it. I would call, leave my info for a call back and .... nothing. when I do finally get her, she says she didn't get the message. Either the system failed and must be resolved or ....? More

by retabar Verified Customer Verified Customer

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Great service, great people. Value with honestly. I definitely would recommend to anyone for service. Value with honestly. I definitely would recommend to anyone for service. More

by NHBATTORNEY Verified Customer Verified Customer

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very difficult to get the service dept to answer the phone, called multiple times, left message and never got a call back, the app that provides the service status doesn't provide enough details to feel phone, called multiple times, left message and never got a call back, the app that provides the service status doesn't provide enough details to feel comfortable with the reason behind the need to approve a specific part of the service. Also, when picking up the car it feels so unpersonal, the service advisor doesn't show to provide details, no explanation of what happened, not even a walk through the work done. This is my second experience in this dealership/service dept with similar results. I am not buying again a Chevy car to avoid having to deal with this type of customer service experience. More

by MELVIN UCELO Verified Customer Verified Customer

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Absolutely Wonderful! Great Costumer Service!! Awesome salesman!! Beautiful People!! In & Out!! Hats Off!! Parrie Frazier! Great Costumer Service!! Awesome salesman!! Beautiful People!! In & Out!! Hats Off!! Parrie Frazier! 😄😁 More

by FPARRIE Verified Customer Verified Customer

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