Rachelle Pennington

Very polite, helpful and customer service oriented! Answered any questions that I had which to me is an example of professionalism Answered any questions that I had which to me is an example of professionalism More

by stump845 Verified Customer Verified Customer

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Having a ruptured heater hose is bad. MBof C was so helpful : supplying shuttle service, a loaned Vehicle and ultimately a nicely repaired automobile. MBof C was so helpful : supplying shuttle service, a loaned Vehicle and ultimately a nicely repaired automobile. More

by RICKSPITZMILLER Verified Customer Verified Customer

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Rachelle did a fantastic job keeping me updated on the repairs and making sure my vehicle didn’t need any additional maintenance. repairs and making sure my vehicle didn’t need any additional maintenance. More

by erbie crowell Verified Customer Verified Customer

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All of the staff are courteous and anticipate needs. I enjoy visiting the dealership. Everyone there is great! I enjoy visiting the dealership. Everyone there is great! More

by allisonmiller531 Verified Customer Verified Customer

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Always there for you and the best costumer service i ever had. Great follow up. had. Great follow up. More

by TYLERTREMAIN Verified Customer Verified Customer

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This is the 4th maintenance appointment with this dealership and Rachelle as my POC. Honestly, the reason I feel important, taken care of and given a straight answer to any of my maintenance question dealership and Rachelle as my POC. Honestly, the reason I feel important, taken care of and given a straight answer to any of my maintenance questions is because of Rachelle. She is definitely a tremendous asset to this dealership and a true professions representative for the Mercedes Benz brand! A++ service every time! More

by Lito Verified Customer Verified Customer

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I received the fast and efficient service that I always receive and trust when I have an emergency receive and trust when I have an emergency More

by kmearley Verified Customer Verified Customer

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They worked very hard to accommodate my schedule and did a great job servicing my vehicle. a great job servicing my vehicle. More

by jeroberts99 Verified Customer Verified Customer

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She is the best! Always. pleasant, always helpful, and goes above and beyond typical customer service. Always. pleasant, always helpful, and goes above and beyond typical customer service. More

by allisonmiller531 Verified Customer Verified Customer

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I recently scheduled my vehicle for routine maintenance, and I must commend the team for a truly seamless experience. From the moment I arrived, the service advisor was exceptionally professional and approa and I must commend the team for a truly seamless experience. From the moment I arrived, the service advisor was exceptionally professional and approachable, ensuring I was well-informed at every stage of the process. What stood out most was the attention to detail; my car was returned not only on time but also in immaculate condition. This level of service truly exceeded my expectations and reinforced my confidence in their expertise. More

by Hmilner Verified Customer Verified Customer

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