Rafael Alexandri

Dropped off at 9am, nothing done by 5pm, waited another hour just for an oil change hour just for an oil change More

by bbernard0311 Verified Customer Verified Customer

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The dealer was really helpful and all the people who work there are really nice. there are really nice. More

by isaijuan12345 Verified Customer Verified Customer

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I had an electrical problem with my 2025 Chevy Silverado 2500 HD Duramax two days before Thanksgiving, and Rafael, who works as a service department advisor, did everything he could to get it fixed and read 2500 HD Duramax two days before Thanksgiving, and Rafael, who works as a service department advisor, did everything he could to get it fixed and ready in time for me to go to Thanksgiving with my family. That alone earned my trust, and I'll definitely go back to them. More

by diaz7725 Verified Customer Verified Customer

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Si estubo bien pero el tiempo de admiración ion es mucho 6 horas en espera es bastante 6 horas en espera es bastante More

by ameliarivera2008 Verified Customer Verified Customer

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Excellent service, fair pricing and great people to do business with! Go see Rafeal, he's great. business with! Go see Rafeal, he's great. More

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The service was ok , however they missing the excellence because the sales person did not check if the second key was available and the liners provided come late and wrong set because the sales person did not check if the second key was available and the liners provided come late and wrong set More

by robertkenj Verified Customer Verified Customer

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They are great when you are in person, but unresponsive to calls. I did not receive a response to the text messages I sent for several days. (They prefer text to communicate). I left multiple messages, to to calls. I did not receive a response to the text messages I sent for several days. (They prefer text to communicate). I left multiple messages, to no avail. They also let me know (on the 4th day they had my car) that if they couldn’t find anything wrong with it, I would have to pay for the loaner. I was never told this info, nor was it in the loaner agreement. Thankful to be able to switch service appointments to a different dealership because my car is still under warranty! More

by BusyMom Verified Customer Verified Customer

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Great sales team very knowledgeable on the vehicle. Also great financial department will definitely take my son to get hes first vehicle here. Also great financial department will definitely take my son to get hes first vehicle here. More

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Excelente servicio gran variedad de carros para escoger y el personal de lo mejor este es el segundo carro que compró en este dealer y la persona que me atendió me ayudó y respondió a todas mis preguntas y el personal de lo mejor este es el segundo carro que compró en este dealer y la persona que me atendió me ayudó y respondió a todas mis preguntas y dudas el también se llevó las 5 estrellas muchas gracias More

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I brought my truck from there new and have it serviced there from day one but every 6000 miles I come in to g there from day one but every 6000 miles I come in to get my oil chance the price go up every time. I am a senior citizen I can't keep coming in for oil chance I cannot afford it trying to be loyal customer. More

by bigbangauto Verified Customer Verified Customer

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