Rafael Class

I absolutely love this place ❤️ I always get great service!! They were a little slow this time but I made the best of it!! service!! They were a little slow this time but I made the best of it!! More

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Raphael continues to provide excellent service for my car. He and his mechanics have gone above and beyond to help solve the mystery of my discharging battery. Raphael is personable and a good communicat car. He and his mechanics have gone above and beyond to help solve the mystery of my discharging battery. Raphael is personable and a good communicator. The infinity service department in Sanford is well organized, clean, and accommodating to waiting customers. I highly recommend them. More

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Sanford Infiniti continues to set the standard—not just as a dealership, but as a pillar of the car community. Their customer service is top-tier: knowledgeable, patient, and always willing to give real, h as a dealership, but as a pillar of the car community. Their customer service is top-tier: knowledgeable, patient, and always willing to give real, honest answers instead of the usual sales talk. Whether you’re asking detailed questions about a build, maintenance, or future upgrades, they take the time to explain everything clearly and respectfully. What really sets them apart is how engaged they are with the car culture. The event they hosted was a perfect example—bringing people together, creating a welcoming space for enthusiasts, and showing real appreciation for the community. It wasn’t just about cars on display; it was about unity, shared passion, and genuine connection. Huge thank you to the entire Stanford Infiniti team for supporting the culture, answering questions with integrity, and hosting an event that truly brought everyone together. Dealerships like this are what keep the car community thriving. Luis Bayala and the staff went above and beyond. Thank you again. More

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Luis at Sanford Infiniti is the the best service advisor and the only one I trust taking my car to. Never disappoints. and the only one I trust taking my car to. Never disappoints. More

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The Sandford Infiniti Team has been servi ing my 2013 vehicle for 2 years. Service Team is outstanding. Because of services performance, I engaged with Mark Anderson to inquire about a new Infiniti. Mark vehicle for 2 years. Service Team is outstanding. Because of services performance, I engaged with Mark Anderson to inquire about a new Infiniti. Mark is an outstanding knowledgeable professional sales rep. Mark was not one of those pushy sales persons, he let the car sell itself and he built the customer relationship. Once Mark relized he hook me, (smile) he brought Sales manager Tyler to help run numbers to seal the deal. Finally, David was brought in to close the deal. Every step of the way was a great experience. Also want to give a shout out to the team at the reception desk. All around Great Team More

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Raphael and the team are amazing. What a great experience. Simply the best. You will not go wrong! Thank you, Raphael, Greg and Bob for everything! What a great experience. Simply the best. You will not go wrong! Thank you, Raphael, Greg and Bob for everything! More

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Excellent service department. They went above and beyond to help us figure out our battery issue. They were prompt, efficient, and pleasant. I would highly recommend Raphael and c They went above and beyond to help us figure out our battery issue. They were prompt, efficient, and pleasant. I would highly recommend Raphael and crew. More

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Fantastic service department! Rafael is the best advisor, very courteous, helpful, and honest. He provides top notch service! Rafael is the best advisor, very courteous, helpful, and honest. He provides top notch service! More

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My experience at this dealership has been nothing less than exceptional every time. And today was no exception. I took my “Big Blue” in to have her oil changed and tires rotated -General maintenance- an than exceptional every time. And today was no exception. I took my “Big Blue” in to have her oil changed and tires rotated -General maintenance- and it was such a pleasant experience, start to finish. How often do you say that when you take your car in for service? After a prompt, friendly greeting, I was escorted to their comfortable customer (like family) waiting area, where I was treated to freshly baked cookies and my choice of beverages and other snacks. My service tech was Rafael, and he came out to see me to verify what he would be doing. In less than an hour, the service had been performed and he invited me out to see how beautiful my car was. They had washed and shined it up and even removed a stain we had gotten on the carpet. All at no charge. I was so excited! I have never been treated so well at a dealership.Definitely worth my 45 minute drive. I will definitely continue to use this Infiniti Dealer for all of my service, and will make sure to purchase any future vehicles here as well. Just a great place to do business. Honest, Professional, Above and Beyond…….Thank you, Rafael, and the whole team. You guys are the Best. More

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Our visit to the Sanford Infiniti dealership was absolutely fantastic. Although I walked in unhappy about an issue with my 2017 qx50, I drove away happy as a little girl in my 2025 brand new qx50 L absolutely fantastic. Although I walked in unhappy about an issue with my 2017 qx50, I drove away happy as a little girl in my 2025 brand new qx50 Luxe. Brandon and Mike were the ultimate professionals. Charming, knowledgeable and accommodating. I would wholeheartedly refer friends and family to them. So grateful to them for flipping an awful situation into a happy one. More

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