Rafael Valdez

Rafael Valdez is absolutely wonderful! He exemplifies customer service genuinely! He actually engages with you and makes you feel like there is no other customer even at the dealership! He exemplifies customer service genuinely! He actually engages with you and makes you feel like there is no other customer even at the dealership! Truly unforgettable and so appreciated! More

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It was mine and my husband’s BEST experience ever buying a car! Awesome dealership! a car! Awesome dealership! More

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1. Trustworthy 2. Professional 3. Friendly 4. Diverse 5. Reliable 6. Transparent 7. Innovative 8. Efficient 9. Knowledgeable 10. Customer-focused 11. Competitive 12. Community-oriented 1 Diverse 5. Reliable 6. Transparent 7. Innovative 8. Efficient 9. Knowledgeable 10. Customer-focused 11. Competitive 12. Community-oriented 13. Experienced 14. Quality 15. Supportive More

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Perfect. Rafael’s communication and customer service was exceptional! He went above and beyond. Fixed my car the same day! The best customer service experi Rafael’s communication and customer service was exceptional! He went above and beyond. Fixed my car the same day! The best customer service experience I ever had in my life! More

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Rafael went above and beyond to extend the best service. He explained everything and was kind and polite. The dealership is under construction so the waiting area is different, I’m sure they’ll all be gla He explained everything and was kind and polite. The dealership is under construction so the waiting area is different, I’m sure they’ll all be glad when it is finished. More

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Dealership is undergoing a complete remodel so I expect the service department to be completely updated. Service is excellent and great experience so far! the service department to be completely updated. Service is excellent and great experience so far! More

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The best service! I’ve been a loyal customer for ten years. Won’t go anywhere else I’ve been a loyal customer for ten years. Won’t go anywhere else More

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This is the 3rd time my car has been in for service (normal oil/changes/etc). Each time I have been so lucky to get Rafael Valdez as our service writer/etc. Not only does he know his automobiles/job he (normal oil/changes/etc). Each time I have been so lucky to get Rafael Valdez as our service writer/etc. Not only does he know his automobiles/job he takes time to go over all the details and answer any questions. When finished he washes the car and brings it back to you. I give Rafael Valdez more than 5 stars and hope this company rewards him for his excellence and dedication to the most important part of an auto dealership. The Customers!! Thank You Rafael. More

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Really nice sales staff. Always taking the time to check in on the car. Service team is good as well. Always taking the time to check in on the car. Service team is good as well. More

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I feel very comfortable getting all my car services at my Hyundai dealership in Leesburg. It is great to be able to talk in Spanish with Rafael Valdez about the repairs needed. He is so honest and always e Hyundai dealership in Leesburg. It is great to be able to talk in Spanish with Rafael Valdez about the repairs needed. He is so honest and always explains in detail what my car needs. Price-wise, I always get the best because he uses available coupons to help me out. Most importantly, to have a very knowledgeable and experienced technician, Joey Eichelberger, who treats my car as if it were his own! I love his expertise! More

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