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Ragen Shein
Ragen Shein at Covert Cadillac Bee Cave

Ragen Shein

Sales

Covert Cadillac Bee Cave

16501 Sweetwater Village Drive Building 2
Austin, TX 78738

Contact Me
5.0
7 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

4 yrs, 11 mos

Specialties & Trainings

Cadillac Certified

Pre Owned Certified

5.0

7 Reviews

Write a Review

7 Reviews of Ragen Shein

September 11, 2025

Dealership Rating
Employee Rating

Always get top-notch service and feel right at home everybody who works there is great and I like coming in occasionally I like to go test drive the cars too More

by isbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryce Ishak , Dan Depew matt LeBlanc

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Sep 12, 2025

Covert Cadillac Bee Cave responded

Thank you for sharing such a kind review. We are thrilled to know that every visit leaves you feeling right at home and that our team at Covert Cadillac Bee Cave consistently provides the top-notch service you deserve. It is wonderful to hear you enjoy stopping by to test drive vehicles as well, and we are always happy to make the experience fun and welcoming. Your loyalty and trust mean so much to us, and we look forward to seeing you again soon.

August 25, 2025

Dealership Rating
Employee Rating

Everyone we worked with were very professional and knowledgeable of the vehicles we were looking at. Alex Davis was particularly helpful. More

by hhorner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexander Davis , Ali Fawaz

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Aug 25, 2025

Covert Cadillac Bee Cave responded

Thank you for taking the time to share your feedback. We’re delighted to hear that our team provided a professional and knowledgeable experience while you explored vehicles, and we’re especially glad Alex was able to be so helpful. We truly appreciate your kind words and thank you for choosing Covert Cadillac Bee Cave!

August 21, 2025

Dealership Rating
Employee Rating

Customer service from everyone we worked with was exceptional especially Alex Davis. Alex was very thorough in his vehicle orientation and worked hard to get us into another lease. He is very frien More

by hhorner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexander Davis , Ali Fawaz

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Aug 25, 2025

Covert Cadillac Bee Cave responded

Thank you for sharing your experience with us. We’re so glad to hear that our team provided exceptional customer service and that Alex went above and beyond to make your vehicle orientation thorough and your lease process smooth. His friendly and helpful approach truly reflects our commitment to customer satisfaction. We appreciate your loyalty and thank you for choosing Covert Cadillac Bee Cave!

June 22, 2025

Dealership Rating
Employee Rating

Everyone’s so polite and helpful trying to take care of my service and sales needs More

by BAWILL1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryce Ishak, John Yoon, Rachel Deck, Arron Deck, Tom Gordon, Anthony Trujillo, Ira Clark, Alexander Davis, Adler Guinn

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Jul 15, 2025

Covert Cadillac Bee Cave responded

Thank you for your kind words! We're so glad to hear that our team at Covert Cadillac Bee Cave has been polite, helpful, and attentive in taking care of both your service and sales needs. Providing a welcoming and supportive experience is what we strive for every day. We truly appreciate your business and look forward to assisting you again in the future! 🚗👏

February 06, 2025

Dealership Rating
Employee Rating

It’s always excellent at this dealership. Great service I never have any issues they always solve my problems More

by JBOLOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The entire service department

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Feb 12, 2025

Covert Cadillac Bee Cave responded

Thank you for your kind words! We're delighted to hear that you've consistently had an excellent experience at Covert Cadillac Bee Cave. Providing great service and solving any issues efficiently is our top priority, and we truly appreciate your trust in us. We look forward to serving you again in the future! 🚗✨

November 04, 2024

Dealership Rating
Employee Rating

Ragen was quick to assist, helpful, knowledge and overall great to work with. I will be buying all my future vehicles from him. More

by Tmbolot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 06, 2024

Covert Cadillac Bee Cave responded

Thank you so much for your kind words! We’re thrilled to hear that Ragen provided you with quick, knowledgeable, and helpful service here at Covert Cadillac Bee Cave. It’s wonderful to know you had such a great experience that you’re planning to work with him on future vehicle purchases. We truly value your loyalty and look forward to helping you find the perfect vehicles for years to come!

October 04, 2024

Dealership Rating
Employee Rating

It was the most enjoyable auto buying experience I've ever had. Everyone was so helpful and gracious - from opening the doors with a smile and a welcome, to offering cool water. Ragen was very attentive More

by also
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Yoon , Sandra Borrego - Finance Director

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Oct 04, 2024

Covert Cadillac Bee Cave responded

Thank you for your wonderful review! We’re thrilled to hear that you had such an enjoyable auto buying experience at Covert Cadillac Bee Cave. It’s fantastic to know that our team, from the warm welcome to Ragen’s attentive service and Sandra’s amazing support in finance, made a positive impact. We truly appreciate your kind words and hope you enjoy your new vehicle. If you need anything in the future, don’t hesitate to reach out!

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