Ralph Poe
Ralph Poe at Dick Smith Ford of Columbia

Ralph Poe

Sales

Dick Smith Ford of Columbia

7201 Garners Ferry Rd.
Columbia, SC 29209

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4.8
28 Reviews
4.8

28 Reviews

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28 Reviews of Ralph Poe

January 27, 2026

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Exceptional service (even paid for an Uber ride home), great communication, kind, friendly, respectful, knowledgeable and skilled. More

by Carol Meyers
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Recommend Dealer
Yes
Jan 27, 2026

Dick Smith Ford of Columbia responded

Thank you for the glowing review! We strive to combine technical skill with genuine kindness, and it’s rewarding to hear that we hit the mark for you. We know being without your vehicle can be a hassle, so providing that Uber ride home is just one way we try to make the process stress-free. We appreciate your trust in us!" -Mandylee Peake Customer Experience Manager

January 24, 2026

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Best deal I could ask for. Polite and found exactly what I was looking for. More

by WATEREEDEADDEER
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Recommend Dealer
Yes
Jan 26, 2026

Dick Smith Ford of Columbia responded

That means a lot to us- Thank you for sharing we are so glad you found exactly what you were looking for and you felt good about the deal. It was a pleasure helping you and we appreciate you choosing us. -Mandylee Peake

January 21, 2026

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It was a good experience until we realized the 2026 Maverick XLT we purchased didn't have blind spot monitoring. We wouldn't have purchased this vehicle had we known it didn't have that vital feature. More

by DOUGGRAY123
Recommend Dealer
No

Other Employees Tagged: Ralph Poe

Jan 21, 2026

Dick Smith Ford of Columbia responded

Doug, thank you for taking the time to share your feedback. We understand how disappointing it is to discover that a feature you expected is not included, especially one as important to you as Blind Spot Monitoring. While vehicle features can vary by model year and equipment package, we certainly regret any confusion surrounding this and the frustration it caused. That is not the experience we want for our customers. We would appreciate the opportunity to speak with you directly, review the exact vehicle configuration, and discuss what options may be available. Please reach out to me so we can continue this conversation offline and work toward a solution. Thank you again for bringing this to our attention. — Trevor Ellis Sales Manager Dick Smith Ford of Columbia

January 18, 2026

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Great overall customer service. Everyone there goes out of their way to make you at ease and take care of all your vehicle needs. More

by TOOMUCHWORK1313
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Recommend Dealer
Yes

November 25, 2025

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The guys in the service dept are fantastic! After a break down on I 77 the guys managed to get us back on the road. After staying in a hotel for 2 days, 650 miles from home, it was great to get More

by Mbreed1955
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Recommend Dealer
Yes

November 15, 2025

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Ralph Poe is an incredible salesperson and diplomat for the Ford brand I have used him over the past 30 years and he has never let me down. He also helps manage and coordinate my service needs . More

by GAMECOCKHLR
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Recommend Dealer
Yes

November 06, 2025

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Everyone was very helpful and courteous. I have tried other dealerships, but this was one stands out to me. It was very clean and the personal above and beyond what they had to do. It was a More

by No26
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Recommend Dealer
Yes

Other Employees Tagged: Lee Cook, Gioia Paczkowski

September 27, 2025

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Employee Rating

My sales person was Ralph! He provided excellent service was friendly and willing to take care of everything I needed! More

by BARBI595
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Purchase Time
Recommend Dealer
Yes

September 09, 2025

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The salesperson was very helpful in finding the vehicle I was looking for, He didn't try to sale me something that I wasn't interested in. The finance manager was great, got in their office and it was very p More

by No26
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Recommend Dealer
Yes

Other Employees Tagged: Lee Cook, Gioia Paczkowski

August 27, 2025

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Employee Rating

Indiana my service advisor was very helpful and went above the normal attitude that most advisor's jave More

by ED1937P
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lee Cook, Jeff Robinson, Gioia Paczkowski, Karen Blackburn , Christopher Benson, John Long, Daniel Meetze, Mikala Smith

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