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Raul Luna
Raul Luna at City KIA of Greater Orlando

Raul Luna

Product Specialist

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

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5.0
29 Reviews
5.0

29 Reviews

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29 Reviews of Raul Luna

August 19, 2025

Dealership Rating
Employee Rating

Good quick word word word word word word word word word word word word word word More

by galvanleo42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Job Gomes, Orlando Da Silva, Sebastian Gomila, Erick Disla, Luis Arraiz, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Ivan Merchan

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Aug 20, 2025

City KIA of Greater Orlando responded

Hello, We are glad to hear that your vehicle services was quick and convenient!

August 17, 2025

Dealership Rating
Employee Rating

Fast impeccable service where are you free definitely 10 out of 10. Would recommend to everyone. More

by Manius.j1512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Job Gomes, Orlando Da Silva, Sebastian Gomila, Erick Disla, Luis Arraiz, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Ivan Merchan

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Aug 18, 2025

City KIA of Greater Orlando responded

Thank you for your positive review and recommendation! We are happy to hear that our team provided you with the quality care that you so much deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

July 17, 2025

Dealership Rating
Employee Rating

Good service, all the information was crear and the salesman LUNA was outstanding, good customers service. More

by Jcalmonte18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 17, 2025

City KIA of Greater Orlando responded

Hello, On behalf of everyone here at- City Kia, thank you for your feedback in this 5-Star review! We are glad your needs were met and that Luna was such a great help.

July 13, 2025

Dealership Rating
Employee Rating

Excellent and timely service. Cordial and attentive staff. Followed up to confirm I was happy with the service provided. More

by nolkharo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 15, 2025

City KIA of Greater Orlando responded

Hello, Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

July 01, 2025

Dealership Rating
Employee Rating

Their online prices is a click bait. They do not honor it and over price you when you get there. More

by Sbham786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Leo Hernandez

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Jul 08, 2025

City KIA of Greater Orlando responded

Hello, We're disappointed to hear of the negative experience you had at our location. We would like to speak to you to see how we can resolve your concerns you have with our dealership. Please contact us at the dealership and ask for Sales Manager. We hope to hear back from you. Thank you.

July 01, 2025

Dealership Rating
Employee Rating

Excellent service, knowledgeable staff, great selection—this dealership made my car-buying experience stress-free and enjoyable! More

by sandropaes78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Job Gomes, Orlando Da Silva, Sebastian Gomila, Erick Disla, Luis Arraiz, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Ivan Merchan , Christian Montenegro

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Jul 03, 2025

City KIA of Greater Orlando responded

Sandro, Thank you for sharing your experience with us. We are pleased to hear that your vehicle services was hassle-free and convenient. Please let us know if there is anything else we can do for you, we would love to help.

June 08, 2025

Dealership Rating
Employee Rating

I already did your survey, fidtwen; fourteen, thirteen, twelve, eleven; 4dten, nine; eight, seven, six More

by crudozeppi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Job Gomes, Orlando Da Silva, Sebastian Gomila, Erick Disla, Luis Arraiz, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Ivan Merchan

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Jun 10, 2025

City KIA of Greater Orlando responded

Zeppi, Thank you for your review and thank you for your survey. We look forward to the next opportunity to serve your vehicle needs again!

June 02, 2025

Dealership Rating
Employee Rating

Excellent speedy service would definitely recommend City Kia service department. To anyone that needs service done on their vehicles. More

by sofiaraffa55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Job Gomes, Orlando Da Silva, Sebastian Gomila, Erick Disla, Luis Arraiz, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Ivan Merchan

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Jun 05, 2025

City KIA of Greater Orlando responded

Sofia, We appreciate your time and feedback. We are pleased to hear that your service experience was quick and convenient. We look forward to the next opportunity to serve your vehicle needs again.

May 29, 2025

Dealership Rating
Employee Rating

Excellent service and good attention, excelente attention y buen servicio , el trato fue muy bueno More

by ANDRYU14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wilfrenk Tejidor, Orlando Da Silva, Sebastian Gomila, Erick Disla, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Marilyn Santos, Ivan Merchan

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May 29, 2025

Dealership Rating
Employee Rating

We received great service and everything was done quickly and efficiently. Everyone from our salesman Raul to our finance manager. ERIC were awesome. More

by tiggaa529
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Castillo , Eric Welsh 5 stars

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