Raushanah Smith-Williams

Horrendous service department. The worst customer service I’ve ever experienced. I suggest avoiding them at all costs. The worst customer service I’ve ever experienced. I suggest avoiding them at all costs. More

by shasta.rhodes Verified Customer Verified Customer

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So far I haven't had any problems with this dealership,concerning servicing my vehicle. dealership,concerning servicing my vehicle. More

by Steve Byrd Verified Customer Verified Customer

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The service was great and I did not have to wait long they got me in and out for my oil change! they got me in and out for my oil change! More

by blairparker223 Verified Customer Verified Customer

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I love Hyundai’s Service Team everyone is amazing every time I come! Very welcoming and helpful staff. They make me feel like family every time I’m there. time I come! Very welcoming and helpful staff. They make me feel like family every time I’m there. More

by sks.starkey Verified Customer Verified Customer

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They were very busy, but they were still professional and moving at the appropriate time moving at the appropriate time More

by CARLEENAWAITS Verified Customer Verified Customer

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This service department updated a software system on my car without the needed replacement parts and sent me on my way. Two days later My check engine light comes on and then my car went into limp mode 60 car without the needed replacement parts and sent me on my way. Two days later My check engine light comes on and then my car went into limp mode 60 miles from home! I brought it back and they said they would fix it with the new parts. Instead they replaced the recall part and cleared the codes!! They cleared codes to get my car back out the door!! Now 1 day later my check engine light is back on. I had ZERO issues until bringing it in for a recall update. More

by shasta.rhodes Verified Customer Verified Customer

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It's always a pleasure working with your team. Keep up the great work 👍 👏. Looking forward to my next service. Keep up the great work 👍 👏. Looking forward to my next service. More

by sajayad Verified Customer Verified Customer

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Great customer service and time management! Outstanding job! The service desk is very helpful and understanding Outstanding job! The service desk is very helpful and understanding More

by Neisha Verified Customer Verified Customer

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Excellent Customer Service Support, Friendly and Professional! Outstanding and Awesome Customer Service Representative, Jameel Smith! Professional! Outstanding and Awesome Customer Service Representative, Jameel Smith! More

by dianeivie2 Verified Customer Verified Customer

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Dealership was professional and quick service. Overall great experience. I would definitely recommend this ALM Hyundai West. Overall great experience. I would definitely recommend this ALM Hyundai West. More

by Chaudraejones Verified Customer Verified Customer

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