Raymond Ward
Raymond Ward at Nissan of Torrance

Raymond Ward

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.4
10 Reviews
4.4

10 Reviews

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10 Reviews of Raymond Ward

February 18, 2026

Dealership Rating
Employee Rating

Great service Great customer service, always good on helping out. Great work on getting my maintenance done More

by dwood428
Recommend Dealer
Yes

Other Employees Tagged: Raymond Ward

Feb 21, 2026

Nissan of Torrance responded

Thank you for the kind words! We are thrilled to hear that you had a positive experience with our customer service team. Our goal is always to provide exceptional service and we are happy to hear that we were able to assist you with your maintenance needs. Thank you for choosing Nissan of Torrance!

February 10, 2026

Dealership Rating
Employee Rating

Transparent and easy transaction Nissan provided visibility throughout the whole process which is great for customer service and allocation of where to spend money More

by Linkys2018
Recommend Dealer
Yes

Other Employees Tagged: Raymond Ward

Feb 13, 2026

Nissan of Torrance responded

Thank you for your kind words! We're so glad to hear that our transparency and easy process made a positive impression on you. At Nissan of Torrance, we strive to provide top-notch customer service and help you make informed decisions about your spending. We appreciate your feedback and look forward to serving you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 07, 2026

Dealership Rating
Employee Rating

No faults No fault no fault no fault no fault no fault no fault no fault no fault no More

by WHITLRO
Recommend Dealer
Yes

Other Employees Tagged: Raymond Ward

Feb 11, 2026

Nissan of Torrance responded

We appreciate your business and taking the time to provide us with a high review. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 05, 2026

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Employee Rating

I would like to say Raymond was ok at the beginning when I pulled up I ask if they can fix my clock in car they didn't also when I I pick up my car he gave me all the things that were wrong which really I d More

by ydowning233
Recommend Dealer
No

Other Employees Tagged: Raymond Ward

Feb 08, 2026

Nissan of Torrance responded

Thank you for sharing your experience. We apologize for any confusion or miscommunication. Please know that we value your trust and safety, and recommendations are made to keep your vehicle in the best shape possible. We hope to have the opportunity to serve you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 02, 2026

Dealership Rating
Employee Rating

Greeting was mediocre from the 2 females at the front desk. No smile, no welcoming greetings one of the females just said 'We'll be with you in a minute '. More

by KBAO48
Recommend Dealer
No

Other Employees Tagged: Raymond Ward

Feb 05, 2026

Nissan of Torrance responded

Thank you for bringing this to our attention. We apologize for any lack of warmth in our team and will address it immediately. We strive to provide exceptional service and will ensure a warm welcome for all our customers. Kind Regards, Kind Regards, Elizabeth Reyes Customer Relations Manager

January 29, 2026

Dealership Rating
Employee Rating

I would work with Raymond every time. He displays excellent customer service skills and had me feeling taken care of from start to finish More

by HONIGSFELD
Recommend Dealer
Yes

Other Employees Tagged: Raymond Ward

Jan 31, 2026

Nissan of Torrance responded

Thank you for your kind words! It was such a pleasure serving you and I am thrilled to hear that you had a positive experience. We strive to provide excellent customer service and it means the world to us when our customers feel taken care of. Looking forward to working with you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 23, 2026

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Employee Rating

The Chris the intake person was rude to me. Then he sent me to Raymond tried everything he could to help me. Unfortunately the inspection for the car was half done. I later end up leaving the d More

by dembowen
Recommend Dealer
No

Other Employees Tagged: Raymond Ward

Jan 29, 2026

Nissan of Torrance responded

We apologize for your negative experience at our dealership. We strive to provide excellent service and are disappointed that we fell short. Your feedback will be addressed with our team to improve in the future. Thank you for bringing this to our attention. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 17, 2026

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Employee Rating

Always a great experience. Customer service is quick and helpful. I will miss Richard Burns, he was the reason my car is in great shape. But Raymond was fantastic More

by TERVEN2019
Recommend Dealer
Yes

Other Employees Tagged: Raymond Ward

Jan 22, 2026

Nissan of Torrance responded

Thank you so much for your kind words! We are so glad that you had a great experience with our customer service team and we will certainly miss Richard as well. However, we are thrilled to hear that Raymond provided excellent service for you. We appreciate your continued trust in us to keep your car in great shape. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 14, 2026

Dealership Rating
Employee Rating

Good The advisor treated me with respect, explained everything clearly, and showed genuine care throughout my visit. More

by hochol21
Recommend Dealer
Yes

Other Employees Tagged: Raymond Ward

January 06, 2026

Dealership Rating
Employee Rating

Fast service Very helpful Etc etc etc etc etc etc etc etc etc etc etc More

by jcdelgado
Recommend Dealer
Yes

Other Employees Tagged: Raymond Ward

Jan 09, 2026

Nissan of Torrance responded

Thank you for your kind words! Our team takes pride in providing fast and helpful service to all our customers. We appreciate your feedback and look forward to assisting you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

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