Reggie Tobias

Every time I have been there the staff have been amazing. The service staff are so friendly The service staff are so friendly More

by SPOOLER0 Verified Customer Verified Customer

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Ty and Raf did their job well. After purchasing a 2021 f150 I noticed a couple drops on the driveway. When I inspected where it was coming from it was I could see it was from the p After purchasing a 2021 f150 I noticed a couple drops on the driveway. When I inspected where it was coming from it was I could see it was from the pinion seal of the differential. I called the dealership. They had me bring the truck in, gave me a loaner car and fixed the problem at no cost. The receptionist for the service department was excellent. I walked in we swapped keys and I was out within a minute. Both coming and going. I would have given the dealership five stars. I feel they could have caught and fixed the leak before purchase and could have communicated better while being serviced. A simple text saying “we found the issue and ordered parts should be done tomorrow “ would have prevented some frustration. Overall very satisfied. More

by Dale G Verified Customer Verified Customer

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Always nice friendly people, nice waiting area, clean and quiet. Every one does a great job. quiet. Every one does a great job. More

by Dawn Verified Customer Verified Customer

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Everything was great. Asked if I had any questions and answered all of them. Explained everything on the paperwork regarding my car. Very friendly and helpful. Asked if I had any questions and answered all of them. Explained everything on the paperwork regarding my car. Very friendly and helpful. More

by rbohmsack Verified Customer Verified Customer

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Extremely friendly! Very accommodating and considerate! Go above and beyond to make scheduling flexible. Even chauffeured me to my home while shuttle driver was out! Reg Very accommodating and considerate! Go above and beyond to make scheduling flexible. Even chauffeured me to my home while shuttle driver was out! Reggie is the BEST! More

by JUSTIN.KOPSHINSKY Verified Customer Verified Customer

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Reggie Rocks! !! Very clean, very informative, very trustworthy! Love the snacks and famous Amos cookies 😋 Complimentary car wash is such a nice touch! The kid !! Very clean, very informative, very trustworthy! Love the snacks and famous Amos cookies 😋 Complimentary car wash is such a nice touch! The kid did an awesome job and even went back to get a razor blade to take off an old oil sticker on my windshield from another place! Finally, your new location is a hop, skip and a jump for me! Love everything about your new facility! All I need now is a really good deal on a new Murano that has the seat massager 😁 More

by KAREN_BUDGETBLINDS Verified Customer Verified Customer

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Hayley, Savannah, and Reggie were all very nice and professional! The work done to my vehicle was done at the time they said it would be done! professional! The work done to my vehicle was done at the time they said it would be done! More

by MATTHEW.LONGTINE Verified Customer Verified Customer

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It was a great experience. Service bay door opened immediately. It was clear where to go to talk to the service rep. The service representatives were very professional and frie Service bay door opened immediately. It was clear where to go to talk to the service rep. The service representatives were very professional and friendly, communicating all of the details of my vehicle and the services being performed clearly and accurately. The waiting area was comfortable, with a great selection of coffee and other beverages. The service was performed in a timely manner, and to my satisfaction. +1 for the overall cleanliness and the open, bright design of the building. I definitely plan to make Nissan Lake Country the only place I go to for service on my Nissan Sentra. I have one minor suggestion. Since I'm going to be waiting in the waiting area for most service appointments, it would be nice for there to be one table for me to sit at with my laptop. I work while I'm waiting, and it's much easier for me to use my laptop when it's on a table. More

by ben@osbornesupremacy Verified Customer Verified Customer

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I like Reggie, he’s a professional service advisor that is pleasant, knowledgeable and informative ! is pleasant, knowledgeable and informative ! More

by Vincehaase Verified Customer Verified Customer

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Was excited a location was closer to home, but service is worse than where I used to go. First visit, my shuttle driver sat in the lobby drinking coffee for 15 minutes when I requested one upon arrival. I ha worse than where I used to go. First visit, my shuttle driver sat in the lobby drinking coffee for 15 minutes when I requested one upon arrival. I had already waited an hour for him to return from a prior shuttle. Returned for an oil change and maintenance check on a consistent tire pressure light on my dashboard after my tire replacement visit. I waited almost an hour and a half for an oil change when I made an appointment. I requested to check my sensors and tire pressure and was told there was nothing wrong, that it is just the cold weather triggering it. Woke up to a flat tire 2 days later! Was then told it was my sensor and valve needed to be replaced. Disappointed that maintenance did not check what I requested and would have saved me a lot of hassle. Overall, appreciative of repairs but unhappy with lack of thorough service provided. More

by Lauren Verified Customer Verified Customer

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