Reginald Williams
Reginald Williams at Starks Ford of Queens - Jamaica

Reginald Williams

Finance Manager

Starks Ford of Queens - Jamaica

139-40 Queens Blvd
Jamaica, NY 11435

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4.1
124 Reviews

Reginald Williams has been a finance manager for 5 years in and around Manhattan, Brooklyn and now Queens. Reggie has a great relationship with all his lenders and customers. Reggie on his spare time likes to play and watch sports, and spend time with his family.

4.1

124 Reviews

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124 Reviews of Reginald Williams

December 11, 2025

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The dealership provides no communication or feedback, misleads customers during the sales process, and refuses to repair obvious factory defects. More

by DZMITRYI0307
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Recommend Dealer
No

Other Employees Tagged: Diana Benitez

Dec 15, 2025

Starks Ford of Queens - Jamaica responded

We’re sorry to hear about your experience. This isn’t the level of service we aim for. Please reach out to our management team so we can review what happened and work toward a resolution. -David Wells, 718-885-8000 ext 215

Dec 17, 2025

DZMITRYI0307 responded

This situation constitutes a clear case of misrepresentation at the time of sale. I was explicitly told by the sales manager that the vehicle was equipped with both a front and rear camera. The front camera is physically installed and clearly visible, which reasonably reinforced that representation. The only indication otherwise was a single “–$600” line buried among dozens of line items on the window sticker. It was never highlighted, explained, or called out in any meaningful way. Expecting a customer to identify and correctly interpret one factory credit among an extensive list of features and pricing details—and to assume that visibly installed hardware is non-functional—is unreasonable and misleading. As a result, I purchased a ~$60,000 vehicle with no front parking sensors and a front camera that is physically present but unusable, contrary to how the vehicle was represented during the sales process.

December 09, 2025

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Slow and borderline unresponsive from key stakeholders. Not sure if it's because I'm from another state. Overall, not a good first experience. More

by Jake
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Recommend Dealer
No

Other Employees Tagged: Seth Brettler , Franco

Dec 12, 2025

Starks Ford of Queens - Jamaica responded

We are sorry to see you only received a 3-star experience. I would like the chance to speak with you to restore your faith in our service center. At your earliest convenience, please reach out to me directly. -Yvonne Brown, Customer Relations Manager, (718) 657-8888

November 30, 2025

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Great service great follow up. Staff professional kind and never try to oversell their products More

by Jeanene
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Recommend Dealer
Yes
Dec 01, 2025

Starks Ford of Queens - Jamaica responded

Jeanene, thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

November 17, 2025

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It was good dealing with the dealer I least 5 cars from the same dealer. More

by NICKATSANOS
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Recommend Dealer
Yes

Other Employees Tagged: David O'Brien, Gregory Cohen

Nov 17, 2025

Starks Ford of Queens - Jamaica responded

We're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!

November 15, 2025

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Exceptional service. ! Everyone is super friendly, . Buying or leasing a car think of Dave . A pleasure to deal with. More

by Tk
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Recommend Dealer
Yes
Nov 17, 2025

Starks Ford of Queens - Jamaica responded

We truly appreciate the kind words. Thank you for choosing Starks Ford of Queens!

October 19, 2025

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Everyone there is very helpful and very nice. I’m a longtime customer for over 10 years and one thing they definitely make you feel like home. They ask about you and your family well being. The More

by irodriguez.irod
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Recommend Dealer
Yes

Other Employees Tagged: David O'Brien, Choi Min

Oct 20, 2025

Starks Ford of Queens - Jamaica responded

Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

October 13, 2025

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I have been going to this dealership for years because they know what they're doing, are always polite and helpful, and I never have a problem with anything or anyone. Totally recommend! More

by CAROLKNAUERT
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Recommend Dealer
Yes
Oct 14, 2025

Starks Ford of Queens - Jamaica responded

Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

October 09, 2025

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They never called to say they were keeping my car for more days and still didn't fix the issue. They know there is a recall on my 2025 Ford Explorer and refuses to acknowledge it still. More

by MINGOESM
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Recommend Dealer
No

Other Employees Tagged: Yvonne Brown, Debbie D , Manny was the only one who was very helpful. I would give him 5 stars

Oct 10, 2025

Starks Ford of Queens - Jamaica responded

We're very sorry to see you had a negative experience. Please reach out to our management team at your earliest convenience so we can review your case and work toward a resolution. Your satisfaction is important to us, and we appreciate the opportunity to address your concerns. -Yvonne Brown, Customer Relations Manager, (718) 657-8888

September 19, 2025

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Horrible charging people for repairs they didn’t provide. When I asked for my old parts can’t show it to us. More

by edy_bastien
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Recommend Dealer
No

September 07, 2025

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This is my second Ford purchase, and choosing this dealership was a great choice. I picked up a van this time. The sales staff were positive, patient, and helpful. Especially the salesperson (Erjoyce) More

by Mike
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Recommend Dealer
Yes
Sep 08, 2025

Starks Ford of Queens - Jamaica responded

We're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!

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