Rene Polanco

Good customer service, but at times reps forgot about inquiries about our vehicles. People with appointments seemed to have extended wait times. inquiries about our vehicles. People with appointments seemed to have extended wait times. More

by CANDIEGRL Verified Customer Verified Customer

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Took 30 days to diagnose and fix my car. Picked it up 2 times only to have to return it the next day for the same problem Picked it up 2 times only to have to return it the next day for the same problem More

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The manager really went above and beyond to resolve my issue with the neglect on the part of an employee. issue with the neglect on the part of an employee. More

by verylessie Verified Customer Verified Customer

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Did not feel as if I was treated properly as far as my expectations of the dealership expectations of the dealership More

by Joverton223 Verified Customer Verified Customer

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They were great. We had an intermittent issue that was hard to spot but they test drove the vehicle multiple times to try to pinpoint things. They made following up w We had an intermittent issue that was hard to spot but they test drove the vehicle multiple times to try to pinpoint things. They made following up with them super easy and everyone was super nice. More

by BENJAMINPERDUE23 Verified Customer Verified Customer

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They can never seem to answer the phone. Getting them to try to process a repair claim through my warranty is like pulling teeth and the last time it took three trips in person to the dealer Getting them to try to process a repair claim through my warranty is like pulling teeth and the last time it took three trips in person to the dealership to get my repair covered. Finally unable to complete my repairing the timeline we had discussed resulting in me, not having a vehicle for an entire weekend. More

by Kbcars Verified Customer Verified Customer

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Ashley was awesome! Great customer service! I would recommend Southern Hyundai again and again. Excellent! Great customer service! I would recommend Southern Hyundai again and again. Excellent! More

by KINA.SMITH71 Verified Customer Verified Customer

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They cared for my vehicle as if it were there own. I look forward to doing business with them in the future. I look forward to doing business with them in the future. More

by PASTORFLIP71 Verified Customer Verified Customer

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Horrible customer service. Ineffective communication. Kept car 11 days, pick it up and had to take it back the next day as problem wasn't resolved Ineffective communication. Kept car 11 days, pick it up and had to take it back the next day as problem wasn't resolved More

by MHOOP55 Verified Customer Verified Customer

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The process was simple and straight forward. All my questions were answered and I couldn’t be happier with my new vehicle. All my questions were answered and I couldn’t be happier with my new vehicle. More

by carlos.rodriguez91 Verified Customer Verified Customer

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