Rene Polanco

They earn the 5-stars rating in listening, being patient and providing me with superb service. You need them. and providing me with superb service. You need them. More

by Reubenrby Verified Customer Verified Customer

Report | Print

The staff was knowledgeable and helpful Joseph and Rene did a good job in acknowledging what had to be done just the waiting time was somewhat long. did a good job in acknowledging what had to be done just the waiting time was somewhat long. More

by Jbha0817 Verified Customer Verified Customer

Report | Print

Try to upsell me on service items that are NOT in the maintenance manual. My car is 18 months old. No thank you. maintenance manual. My car is 18 months old. No thank you. More

by fred Verified Customer Verified Customer

Report | Print

The Service Department did everything that I asked them to do !It didn't take them long to complete my service for my vehicle! to do !It didn't take them long to complete my service for my vehicle! More

by HSTTIRED Verified Customer Verified Customer

Report | Print

I've been coming to this dealership when it was Hall Hyundai(2006) I brought my first car, 2006 AZERA LIMITED. Since then I have purchased four more vehicles. My mother-in-law purchased her Azera 2008. Hyundai(2006) I brought my first car, 2006 AZERA LIMITED. Since then I have purchased four more vehicles. My mother-in-law purchased her Azera 2008. My aunt purchased her 2014 Azera. I've also sent at least 10-15 other people to the dealership to purchase vehicles. You see I should be in your Hall of Fame at this dealership. Everyone knows me. Have a blessed day. CPT(r) E Webster US Army Retired SF More

by Earl19_nsu Verified Customer Verified Customer

Report | Print

I appreciate the service that Rene provided. He was responsive, attentive, and explained things very well. He was responsive, attentive, and explained things very well. More

by amaruskye Verified Customer Verified Customer

Report | Print

Good service well please on time explain the details. What was going on with the car and follow up what I need to do What was going on with the car and follow up what I need to do More

by williamemoorejr58 Verified Customer Verified Customer

Report | Print

Southern did a good job. Mr. Polanco attentive and courteous, he explained what was going to be done to my Hyandai Santa Fe and all was done well. Mr. Polanco attentive and courteous, he explained what was going to be done to my Hyandai Santa Fe and all was done well. More

by Jbha0817 Verified Customer Verified Customer

Report | Print

Good customer service, but at times reps forgot about inquiries about our vehicles. People with appointments seemed to have extended wait times. inquiries about our vehicles. People with appointments seemed to have extended wait times. More

by CANDIEGRL Verified Customer Verified Customer

Report | Print

Took 30 days to diagnose and fix my car. Picked it up 2 times only to have to return it the next day for the same problem Picked it up 2 times only to have to return it the next day for the same problem More

by MHOOP55 Verified Customer Verified Customer

Report | Print