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Rhett Ballard
Rhett Ballard
General Sales Manager
Van Chevrolet Buick GMC
8585 E. Frank Lloyd Wright Blvd.
Scottsdale, AZ 85260
77 Reviews
Dealership Experience
14 yrs, 2 mos
Industry Experience
14 yrs, 2 mos
77 Reviews
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77 Reviews of Rhett Ballard
Verified Customer
November 02, 2025
This is my third time I’ve done business with this dealership and I live out of state but that didn’t matter, Juan and Sam were exceptional with their customer service and quick to help me find my nex dealership and I live out of state but that didn’t matter, Juan and Sam were exceptional with their customer service and quick to help me find my next car. I will continue to come back and refer all my family and friends to Van Chevrolet. Thank you!! More
by RAMON7462
Other Employees Tagged: Juan Partida
October 16, 2025
It was a great experience, Rhett went above and beyond finding the exact truck i was looking for. Right truck, Right Color, Right Price. finding the exact truck i was looking for. Right truck, Right Color, Right Price. More
by billmaxwells
Other Employees Tagged: Enrique, and Sammy in Finance
October 01, 2025
I brought my 2019 Ford Ranger in due to persistent harsh shifting, especially between lower gears. I also let the service team know the truck recently underwent front-end collision repair, and that I have M shifting, especially between lower gears. I also let the service team know the truck recently underwent front-end collision repair, and that I have MPP extended protection. The service record shows the engine and transmission mounts were replaced, which I appreciate, but my original shifting concern still remains. What was confusing is that I was told no metal debris or internal transmission issues were found, yet the invoice clearly states: “Transmission pan was not dropped for diagnosis.” Without dropping the pan or inspecting the filter, I don’t understand how the internal condition of the transmission could be confidently evaluated. I also had difficulty getting the vehicle re-checked. Initially, I was told I would need to leave the vehicle for three days with no loaner, which made it nearly impossible to move forward. I ended up having to request management involvement just to get clarity and a path forward. Once I escalated, I was eventually able to get scheduled, and communication improved. However, the main transmission shifting concern still needs to be properly diagnosed, not just assumed to be normal or maintenance-related. I’m simply asking for: • A complete, documented transmission inspection, including dropping the pan and examining the filter. • Transparent communication. • A reasonable solution path under the MPP coverage I purchased. I hope this review encourages a clearer and more thorough diagnostic approach going forward. More
by eestrada1998
Other Employees Tagged: Richard Knase, Keith Maldonado, Mike Nations, Devin Marshall, Dave Seifer, Luis Alvarado, Gerardo Munoz, Chase Bartlett, Tom Sneddon , Dakota
August 25, 2025
From ordering my vehicle to receiving it and through the process of financing it, it was a great experience. I would recommend Van Chevrolet to my friends. process of financing it, it was a great experience. I would recommend Van Chevrolet to my friends. More
by jason.snyder6553
Other Employees Tagged: Bret Glass , Christian
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