Rhonda Goebel
Rhonda Goebel at Edd Rogers Valley Ford
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Rhonda Goebel

Service Manager

Edd Rogers Valley Ford

111 Auto Lane
Sparta, TN 38583

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4.9
30 Reviews

Dealership Experience

1 yr, 3 mos

Industry Experience

8 yrs, 10 mos

Languages Spoken

English English

4.9

30 Reviews

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30 Reviews of Rhonda Goebel

May 04, 2025

Dealership Rating
Employee Rating

Great job good people they are a team they work as one and take great care of my car … More

by miller.farron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2025

Edd Rogers Valley Ford responded

Thank you for taking time to leave a review :)

April 29, 2025

Dealership Rating
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Our service is always quick and professional. Easy to work with on scheduling and drop off. More

by LIBBYCAPPS38501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Akridge

Apr 30, 2025

Edd Rogers Valley Ford responded

Bob, thank you so much for your kind review!

April 19, 2025

Dealership Rating
Employee Rating

It took a very long time to get my truck into service and postponed me once. Not much communication with the process with the service. Never change my transmission filter when I asked them to do so even thou More

by KABENNET1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Ferency

Apr 21, 2025

Edd Rogers Valley Ford responded

Mr. Bennet, we sincerely apologize for the inconvenience. Also, for the lack of communication. If there is anything we can do to right this for you please reach out to me. We strive to make all of our guest happy.

March 22, 2025

Dealership Rating
Employee Rating

I was greeted by friendly people. Everyone had good knowledge and I was treated wonderfully. I would recommend the dealership to people and I will return for more service. More

by DIANEOLEARY2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Edd Rogers Valley Ford responded

Thank you so much for taking time out of your day to leave a great review! We look forward to your next visit with us:)

March 12, 2025

Dealership Rating
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great service; got me in that afternoon after I called. Called with updates and communicated well. More

by JC3
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 12, 2025

Edd Rogers Valley Ford responded

Thank you for taking time out of your day to leave a great review! As always without you, there is no us!

March 10, 2025

Dealership Rating
Employee Rating

Rhonda is always exceptional. She is kind, professional and always meets our service expectations with ease. We will continue to use her for all our service needs. More

by ASTEWART0644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Ferency

Mar 10, 2025

Edd Rogers Valley Ford responded

Ashley, Thank you for taking the time out of your day to leave such a kind review. We look forward to continuing to serve you!

March 05, 2025

Dealership Rating
Employee Rating

Great service! Quick in and out for my oil change. Super friendly and helpful! Will use for more services! More

by Mom2threetn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Ferency

Mar 05, 2025

Edd Rogers Valley Ford responded

Thank you for a kind review, without you there is no us!

March 04, 2025

Dealership Rating
Employee Rating

quick service and very professional staff , I made a comment that i would like to have all data on a fix that was a warranty item, they documented and showed me pictures of the problem before it was fi More

by terdog10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Ferency

Mar 04, 2025

Edd Rogers Valley Ford responded

Thank you so much for taking time out of your day to leave a kind review!

March 02, 2025

Dealership Rating
Employee Rating

After being a service department customer for eight years, I made an inquiry about possibly trading my truck in for another truck. They had the perfect truck for me, and the customer service was outsta More

by Lady R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2025

Edd Rogers Valley Ford responded

Good morning, thank you for taking time to leave us a review!

February 17, 2025

Dealership Rating
Employee Rating

The people there are very friendly and courteous. They had us in and out in a very reasonable amount of time. I will use them again. More

by Georgelesliebush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2025

Edd Rogers Valley Ford responded

Thank you for your kind review, we look forward to all your servicing and purchasing needs :)

1

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