Rhonda Goebel

Service was quick, much quicker than Cookeville,TN Ford dealership and they're 1/4th the size as the Cookeville dealership. The Cookeville dealer you make an appointment and you show up for your appointmen dealership and they're 1/4th the size as the Cookeville dealership. The Cookeville dealer you make an appointment and you show up for your appointment and there's 15 car's in front of you and it takes 30-40 minutes pasts your appointment time. Sparta on the other hand I made an appointment for 11am and I got in at 11am. The employees were very helpful to the point they saw I needed new tires and went ahead and printed me up a bill of how much everything would cost for the tires should I want to do it. I didn't even have to ask them. That's fantastic service👍! The same service at the Cookeville Ford dealership would've cost me 50 dollars more for a oil change for some reason. Definitely will come back to Ford of Sparta. More

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Thanks so much for getting our TPM sensors in. After another dealership trying to take advantage, this was very refreshing. Easy in, easy out and great job!! We will definitely be back. Todd and After another dealership trying to take advantage, this was very refreshing. Easy in, easy out and great job!! We will definitely be back. Todd and Renea Bess More

by reneabess Verified Customer Verified Customer

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Great dealership all because every employee we have had connections with are superb. We have no complaints. connections with are superb. We have no complaints. More

by LINDAWHITE7 Verified Customer Verified Customer

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Always a good experience working with the people in the parts and service departments. Thank you! parts and service departments. Thank you! More

by mhutcheson69 Verified Customer Verified Customer

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Great job good people they are a team they work as one and take great care of my car … and take great care of my car … More

by miller.farron Verified Customer Verified Customer

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Our service is always quick and professional. Easy to work with on scheduling and drop off. Easy to work with on scheduling and drop off. More

by LIBBYCAPPS38501 Verified Customer Verified Customer

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It took a very long time to get my truck into service and postponed me once. Not much communication with the process with the service. Never change my transmission filter when I asked them to do so even thou postponed me once. Not much communication with the process with the service. Never change my transmission filter when I asked them to do so even though they said it was going to be laid up many more days because they couldn't get one. Never told me until I picked up the vehicle. More

by KABENNET1 Verified Customer Verified Customer

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I was greeted by friendly people. Everyone had good knowledge and I was treated wonderfully. I would recommend the dealership to people and I will return for more service. Everyone had good knowledge and I was treated wonderfully. I would recommend the dealership to people and I will return for more service. More

by DIANEOLEARY2024 Verified Customer Verified Customer

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great service; got me in that afternoon after I called. Called with updates and communicated well. Called with updates and communicated well. More

by JC3 Verified Customer Verified Customer

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Rhonda is always exceptional. She is kind, professional and always meets our service expectations with ease. We will continue to use her for all our service needs. She is kind, professional and always meets our service expectations with ease. We will continue to use her for all our service needs. More

by ASTEWART0644 Verified Customer Verified Customer

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