Ricardo Fraticelli

We stopped in to see about getting some body work on our 2018 Forester. We got a good discount as repeat customers. This is our third Subaru! We love the car and never considered anything else. Thanks to 2018 Forester. We got a good discount as repeat customers. This is our third Subaru! We love the car and never considered anything else. Thanks to the Sales Manager and our sales associate were personable and accommodating!! More

by gacesa7139 Verified Customer Verified Customer

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Ricardo greeted me in the parking and explained everything and answered any questions I had about the car I was look at. I explained to him that I would think about it. I returned the same day and everything and answered any questions I had about the car I was look at. I explained to him that I would think about it. I returned the same day and Ricardo was busy with another customer and he asked Adam Peters to work with me. Both salesman were very professional, calm and knowledgeable of the car. Adam did all the paperwork for the sale in a no pressure approach to make me very comfortable. Also work with Angela Barrett to finished up the paperwork. She also was very professional in every aspect. Explaining everything in detail. It was the best experience I've had buying a new car. More

by pm1549 Verified Customer Verified Customer

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I did not interact with Ricardo except online for information. Adam was very personable and responsive to questions/concerns. The dealership overall was frustrating from the standpoint of having to information. Adam was very personable and responsive to questions/concerns. The dealership overall was frustrating from the standpoint of having to interact with 4 different individuals before walking out the door. This seems to be the nature of the car industry that I do not like. Further, the "Suggested" retail is never what you believe. Upon agreeing to a price there was nearly $10,000 added to the cost before walking out the door. I always feel like someone is hiding something or that the interactions are not as transparent as everyone portrays that they are. I might do business here again, but with eyes wider open. More

by drtaylor56 Verified Customer Verified Customer

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My service tech (Alejandro) recommended Ricardo. He listened to what my requirements including type of vehicle and monthly payments and had the perfect car! He listened to what my requirements including type of vehicle and monthly payments and had the perfect car! More

by vgrace01 Verified Customer Verified Customer

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Easy transaction. Low pressure sales are always best. Ricardo was very knowledgeable and personable. Great dealership. Amazing car. Thank you. Low pressure sales are always best. Ricardo was very knowledgeable and personable. Great dealership. Amazing car. Thank you. More

by gchanks Verified Customer Verified Customer

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Everyone was very respectful, kind and helpful. Ricardo was very informative and knowledgeable but not pushy. I hate car shopping but the people at Villages Subaru actually made it enjoyable. Ricardo was very informative and knowledgeable but not pushy. I hate car shopping but the people at Villages Subaru actually made it enjoyable. More

by cyndir8595 Verified Customer Verified Customer

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He was awesome, we made a mistake thinking the color forester was there, he went to Tampa to get us the car we wanted ... forester was there, he went to Tampa to get us the car we wanted ... More

by tejzdelaney Verified Customer Verified Customer

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Ricardo was laid back and let us look around and answer all her questions. We like that.. all her questions. We like that.. More

by gkeefefiu@icloud.com Verified Customer Verified Customer

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Very good service workers helpful got in fast got out fast Good mechanic figured out annoying problem fast Good mechanic figured out annoying problem More

by YOURJUSTAGIRL62 Verified Customer Verified Customer

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Everyone was so professional and FRIENDLY. Mike, came over and turns out we're from the same neck of the woods in NY! Josh from financial came over and told me I was entited to a refund from C Mike, came over and turns out we're from the same neck of the woods in NY! Josh from financial came over and told me I was entited to a refund from Chevy for the extended warranty, which Chevy lied. I will send my family and friends to you once they realize they should live in Florida! Thank you for a wonderful experience, I love my New Hybrid Forester! Wait a minute, Ricardo was Terrific also! More

by ROELAW Verified Customer Verified Customer

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