Rich Whitler

Better than most! I have purchased 6 new cars in 4 years...all from a Machens dealership. Machens Chrysler was the very best experience I have had. Darrel was a fill i I have purchased 6 new cars in 4 years...all from a Machens dealership. Machens Chrysler was the very best experience I have had. Darrel was a fill in for the sales rep I ordered from. I simply called and they found the 300 I wants with all the options I was interested in. Darrell was my contact when I arrived to pick it up. I would buy another car from him in a heartbeat. They quoted me a price and honored it. Mardini, the GM, had moved from one of the other dealerships I had purchased from before and is a true gentleman. I really appreciate their work. The finance manager, BJ, is a really nice person and did not try to pressure me to add "stuff" to increase commissions. The service area installed some aftermarket items and the work was superb. Thanks to all who helped me. More

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Loyalty Has anyone noticed that out of all the negative comments Machens never once have said they want to rectify a situation? Even people such as myself, wh Has anyone noticed that out of all the negative comments Machens never once have said they want to rectify a situation? Even people such as myself, who has been a loyal Machens customer, has been screwed over by Machens and they dont care. I will no longer send family and friends to Machens so they wont have to deal with the bulls**t im going through with them. I wouldnt wish Machens on my worst enemy. Nothing is ever done to gain customers trust and loyalty back. More

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Rich never gave up.keep looking till he found the truck I wa They found what I wanted. They looked everywhere and found exactly what I wanted and got it to me in a timely fashion rich put in lots of time to get They found what I wanted. They looked everywhere and found exactly what I wanted and got it to me in a timely fashion rich put in lots of time to get me what I wanted More

by smctaz1069 Verified Customer Verified Customer

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Great waiting area, quick service, on time appointment Great waiting area with TV and Coca-Cola Freestyle machine, quick service, service bay was ready for my vehicle as soon as I arrived and checked in. Great waiting area with TV and Coca-Cola Freestyle machine, quick service, service bay was ready for my vehicle as soon as I arrived and checked in. More

by usnlynn Verified Customer Verified Customer

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Chance’s Grand Cherokee Really appreciate the efforts and honesty provided by Rich and EJ, as well as Mardini in making this a smooth and easy transaction. Love the vehicle. Really appreciate the efforts and honesty provided by Rich and EJ, as well as Mardini in making this a smooth and easy transaction. Love the vehicle. More

by cjsticklen Verified Customer Verified Customer

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Good experience! My salesman did a great job helping me get in a car that fit my needs and my budget. I highly recommend Rich to anyone looking to purchase a vehicle. My salesman did a great job helping me get in a car that fit my needs and my budget. I highly recommend Rich to anyone looking to purchase a vehicle. More

by MOSERLISA9466 Verified Customer Verified Customer

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Gave me what I wanted They gave me the amount I wanted for my trades then found me the truck I wanted at the price I wanted with no hassle They gave me the amount I wanted for my trades then found me the truck I wanted at the price I wanted with no hassle More

by jonwilliams09 Verified Customer Verified Customer

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Great dealership Rich was nice to work with. Fairly quick and easy process. I would recommend it to anyone interested in buying a new or used car. Rich was nice to work with. Fairly quick and easy process. I would recommend it to anyone interested in buying a new or used car. More

by linzey Verified Customer Verified Customer

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