Rick Cervantes
Rick Cervantes at Kelly Nissan

Rick Cervantes

Finance Manager

Kelly Nissan

4300 W 95th Street
Oak Lawn, IL 60453

4.7
35 Reviews
4.7

35 Reviews

Write a Review

Languages Spoken

English English

Spanish Spanish

35 Reviews of Rick Cervantes

August 27, 2025

Dealership Rating
Employee Rating

Everyone is always great there and gets you the best deals. Didn't except to go in for oil change and walk out with a 26 rogue. More

by Gonzalez_nat06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 19, 2025

Dealership Rating
Employee Rating

2nd vehicle that I've purchased i love this place and highly recommend it to others More

by RTDADUDE80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laird Rencher

Aug 23, 2025

Kelly Nissan responded

Rtdadude80, reviews like this give us motivation and help us ensure we provide high-quality care.

August 12, 2025

Dealership Rating
Employee Rating

You need to make a reservation if you need a certain car for a rental car, but no one tells you that! I was almost without a rental and ended up with a sedan when I needed at least a crossover, something I More

by bohanonclan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laird Rencher, Amber Straubing

Aug 16, 2025

Kelly Nissan responded

Thank you for the review. We will be better with our rentals.

August 09, 2025

Dealership Rating
Employee Rating

Not costumer friendly, staff don't answer phone and when they do they place call on hold for over 15min More

by cassandra winston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 12, 2025

Kelly Nissan responded

Sorry for leaving you on hold for 15 minutes. we will work to be better.

August 09, 2025

Dealership Rating
Employee Rating

Amber was very polite and knowledgeable. She's a great example of outstanding customer service. More

by Heavona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2025

Kelly Nissan responded

Thank you for the five star review!

August 07, 2025

Dealership Rating
Employee Rating

Very clean and friendly environment. Easy to be seen and time feels valued by the teams. More

by MARS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laird Rencher

Aug 09, 2025

Kelly Nissan responded

Thank you for the five star review!

July 30, 2025

Dealership Rating
Employee Rating

I found the car buying experience at Kelly Nissan to be very positive. Their no pressure approach was a pleasant way to do business. More

by TFOCJR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 01, 2025

Kelly Nissan responded

Thank you for the five star review!

July 29, 2025

Dealership Rating
Employee Rating

Joaquin is amazing thank you for your service and support for our family in getting us this new vehicle. You are the best man ever thank you. More

by CERVANTESPAUL2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joaquin 5 stars

Aug 01, 2025

Kelly Nissan responded

Thank you for the five star review!

July 15, 2025

Dealership Rating
Employee Rating

Great service and friendly staff. They answered all the questions we had. I enjoy my new car. More

by A.Z.ALI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Matariyeh

Jul 18, 2025

Kelly Nissan responded

Thank you for the five star review!

July 03, 2025

Dealership Rating
Employee Rating

Andy was great dealership was great was a great experience 👍 was great will be back More

by lorenzogrant288
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Wilson, Diego Arce , Andy

Jul 06, 2025

Kelly Nissan responded

Thank you for the five star review!

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