Rick Engebritson

Staff interaction was great. Also worked with me to provide a check list of items inspected by the mechanic so we felt better driving across the desert. The loaner car was also Also worked with me to provide a check list of items inspected by the mechanic so we felt better driving across the desert. The loaner car was also very nice. The gas mileage was impressive. My wife now wants a new Lexus hybrid sedan. More

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Superb service, as usual. I always drive out satisfied with the whole process. Service people are polite and very knowledgeable I always drive out satisfied with the whole process. Service people are polite and very knowledgeable More

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Customer services great! !!! Rick my services advisor was great at getting everything done! Thank you! !!! Rick my services advisor was great at getting everything done! Thank you! More

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Temecula Valley Lexus has mastered the check in, do work, and check out process. They got me an appointment quickly, did my oil/filter change and even sent a video of the multi-point inspection. They have my and check out process. They got me an appointment quickly, did my oil/filter change and even sent a video of the multi-point inspection. They have my trust. More

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2nd time in a row that I've had an issue with a simple oil change service (hence no 5 stars); however, in both cases the staff did a fine job of correcting the issue and making it right with me.. thus, 4 oil change service (hence no 5 stars); however, in both cases the staff did a fine job of correcting the issue and making it right with me.. thus, 4 stars and trending up! More

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Vey professional, delivered what was promised and did so in a timely manner with updates. in a timely manner with updates. More

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A recent service experience to Temecula Valley Lexus was outstanding. The level of service was outstanding from start to finish....highly recommend!! outstanding. The level of service was outstanding from start to finish....highly recommend!! More

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