Good service , on time , good attendance, good service.
I really appreciate your service of oil change.
I really appreciate your service of oil change.
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by fealves60
Service Price Transparency
May 24, 2026 -
Westside Kia responded
We appreciate you noting our prompt, attentive oil change service for your Kia Sorento. It’s great to hear we met your expectations. We look forward to caring for your vehicle again.
Great service and fast very polite and made sure I had
everything checked off on my car to be fixed
everything checked off on my car to be fixed
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by Duga4
Service Price Transparency
May 02, 2026 -
Westside Kia responded
Thank you for highlighting our prompt and courteous service. Rick and the team are thrilled to know that every item was checked off thoroughly on your Kia.
First oil service and they were awesome.
Very professional, fairly quick and washed/vacuumed vehicle as well.
Very professional, fairly quick and washed/vacuumed vehicle as well.
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by susan2845
Service Price Transparency
May 01, 2026 -
Westside Kia responded
Thank you so much for your kind words, Susan, and for taking the time to leave us this wonderful feedback!
Helpful and pleasant when making my service appointment
and Chuck is very professional and great
and Chuck is very professional and great
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by lydiamndz
Service Price Transparency
Other Employees Tagged:
Chuck, Jack
Mar 13, 2026 -
Westside Kia responded
We appreciate the five-star rating and your kind words about how smoothly scheduling your service appointment went. It’s great to hear our team treated your Kia K5 with attentive, professional care. We look forward to assisting with any future service needs.
Great experience.
Used there shuttle to drop me off at my house while they finished the work. They also detailed the car when they were done, which was an unexpected
Used there shuttle to drop me off at my house while they finished the work. They also detailed the car when they were done, which was an unexpected bonus.
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by KT
Service Price Transparency
Mar 08, 2026 -
Westside Kia responded
Glad our shuttle service could bring you home while your Kia Telluride was in for service. Rick is pleased the detailing was a welcome surprise. We appreciate you trusting us with your Telluride and look forward to assisting you again.
This is all about Rick Hall.
Superb customer service. Purchased a new Isuzu NRR Truck
Superb customer service. Purchased a new Isuzu NRR Truck
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by mkhorasanee
Feb 28, 2026 -
Westside Kia responded
What a pleasure to hear about Rick’s superb service. We’re thrilled you chose a new Kia and appreciate you sharing your experience. Enjoy every journey in your new vehicle.
I came to Westside Kia with a pre-approved check from my
credit union and made it clear from the beginning that I did not need dealership financing. Despite this, I was repeatedly asked to complete a credit
credit union and made it clear from the beginning that I did not need dealership financing. Despite this, I was repeatedly asked to complete a credit application and provide my Social Security number. I declined multiple times, as it was unnecessary for my transaction. After standing firm, I was eventually told it was not required, which raised concerns about why I was initially told it was mandatory.
Additionally, my credit union check was initially rejected because the required verification number was not obtained before processing. This caused unnecessary delays and frustration that could have been avoided with proper attention to detail.
While I do love the vehicle I purchased, the financing process felt disorganized and, at times, unnecessarily pressured. Experiences like this can be especially concerning for customers who may not be familiar with financing procedures or who rely on the dealership for clear guidance. I hope management reviews these practices to ensure greater transparency and professionalism for all future customers.
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by Maya.Toney
Feb 28, 2026 -
Westside Kia responded
Maya, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. Sometimes we ask for additional information for titling reasons and tax purposes, but not for Credit reasons. We do accept Outside financing ( as we did with your Transaction ) and I am Glad we made it happen! We're sorry your visit didn't go as smooth as planned but I want you to know that we do appreciate your business and Hope you are enjoying your new K4!
Amazing courtesy, flexible solution and definitely focus
on customer satisfaction. Shout out to Ammar and Rye Jollar, who are amazing human beings and intelligent professionals.
on customer satisfaction. Shout out to Ammar and Rye Jollar, who are amazing human beings and intelligent professionals.
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by Eduardo.felix
Other Employees Tagged:
Ammar and Rye
Jan 02, 2026 -
Westside Kia responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Nice place to hang out while negotiating the sale of a
new vehicle. Great customer service.
new vehicle. Great customer service.
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by ingridtcrawford
Nov 21, 2025 -
Westside Kia responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Rick and Manny are amazing.
This is my 7 vehicle I purchased from Westside KIA.
This is my 7 vehicle I purchased from Westside KIA.
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by ANNIE
Other Employees Tagged:
Manny
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16 yrs, 1 mo
