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Rick Riola

Overview Reviews (215) Inventory (212)

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Rick Riola

Sales Consultant

Cortese Chrysler Jeep Dodge RAM Mitsubishi

2400 W Henrietta Rd
Rochester, NY 14623

I spent the last 35 years prior to joining Cortese in the restaurant industry, owning my own place for 25 of those years. The transition to sales was a fairly easy for me. It's all about communicating with your customer, treating them fairly, and giving them the respect that they deserve. Come see me for an awesome buying experience!!!!!!!!!!

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4.9

215 Reviews

Overview Reviews (215) Inventory (212)

Dealership Experience

10 yrs, 3 mos

Industry Experience

10 yrs, 3 mos

Languages Spoken

English

4.9

215 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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215 Reviews of Rick Riola

December 24, 2025

Dealership Rating

Employee Rating

Rick Riola and the Cortese staff always do a great job. This is my fourth Grand Cherokee with them and every time it’s smooth transaction. This is my fourth Grand Cherokee with them and every time it’s smooth transaction. More

by Jjnucelli

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Nazzaro

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December 14, 2025

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Employee Rating

This is the second truck we've purchased from Cortese. Sam, Ray, Bob and their entire team were great! Sam, Ray, Bob and their entire team were great! More

by nick@nickpatterson.net

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Derek Bridges, Samantha Cortese, Bob Harmor

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Dec 16, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the 5 stars....we appreciate your business.

November 30, 2025

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Employee Rating

Best dealership around for sales and service, highly recommend cortese for all your vehicle needs. recommend cortese for all your vehicle needs. More

by Sam

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Dunkleberger, Gary Alger, Derek Bridges, Samantha Cortese, Jeff LaMartina, Anna Moretti, Bob Harmor, John R Cortese, Mike Nazzaro

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Dec 02, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your business.

Dec 02, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Sam, thank you. We appreciate the kind words and your business.

September 29, 2025

Dealership Rating

Employee Rating

The sales team was really great to work with. They were flexible and fair. I will refer others to them. They were flexible and fair. I will refer others to them. More

by mtfd103

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Samantha Cortese

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Sep 30, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank for the great review.

July 30, 2025

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Employee Rating

RICK WAS VERY HELPFUL AND ATTENTIVE, THIS IS MY 4TH CAR LEASING WITHTHEM, THEY ALWAYS TRY TO GET ME BEST DEALS AROUND LEASING WITHTHEM, THEY ALWAYS TRY TO GET ME BEST DEALS AROUND More

by lilpic8117

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeff LaMartina

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Aug 05, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for being apart of the Cortese Family....we are grateful for your business.

July 21, 2025

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Employee Rating

This is a great place and everyone is very nice. the service is very good too. Will go back! the service is very good too. Will go back! More

by sunnyliqian

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Alger, Derek Bridges, Samantha Cortese, Jeff LaMartina, Anna Moretti, Bob Harmor, John R Cortese, Mike Nazzaro

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Aug 14, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks so very much for your business and the kind words.

June 27, 2025

Dealership Rating

Employee Rating

Rick and Samantha were excellent to work with! ! Spent time finding the right vehicle for me and even lowered my payment! ! Spent time finding the right vehicle for me and even lowered my payment! More

by dolphingirlkt

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Samantha Cortese , Ray in finance was great to work with too

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Jul 01, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks you so much the great review. We appreciate your business.

June 27, 2025

Dealership Rating

Employee Rating

Rick and Samantha were excellent to work with, spent time looking for the right car for me and lowered my payment! looking for the right car for me and lowered my payment! More

by dolphingirlkt

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Samantha Cortese , Ray in finance gets 5 stars too!

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Jul 01, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for the great review. We are grateful for your business.

June 25, 2025

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Employee Rating

Rick was fantastic! He assisted with every aspect, kept me informed on my order and delivered on time!! He assisted with every aspect, kept me informed on my order and delivered on time!! More

by rgoodyear0

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 25, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Rick, thank you for the great review.

May 28, 2025

Dealership Rating

Employee Rating

very well run, organized and staffed. will definitely go back and recommend if and when the occasion arises. will definitely go back and recommend if and when the occasion arises. More

by john.schultz0

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 29, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

John, thanks for the feedback, we will continue to strive for excellence. We thank you for your business.

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