Rick Townsend

Rick Townsend got my issue fixed. I had blown roof speakers in my 2020 RDX. Rick got it taken care of pretty quickly but I nearly took a star off for having to call back after about f I had blown roof speakers in my 2020 RDX. Rick got it taken care of pretty quickly but I nearly took a star off for having to call back after about four business days to check what the plan was. If I could, I'd give 4.5 stars. He was going to check into how the speakers could be removed. He did a great job once committed to the task. Two roof speakers were replaced at no charge and it only took a few minutes in the waiting room. More

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Best car buying and owning experience ever. Davis Acura does everything right. Kerry is the person to talk with if you want to buy an Acura. Highly professional, knows everything about all the m Davis Acura does everything right. Kerry is the person to talk with if you want to buy an Acura. Highly professional, knows everything about all the models, very low-key, explained everything concisely but thoroughly, and was just so easy to work with. From first meeting to delivery (including a very thorough run through of features), the experience was so pleasant and stress-free. Moses, who handled the financial aspects, was very helpful, courteous, and efficient at processing all the paperwork. I couldn't believe how quickly he got everything done while still answering my questions along the way. Both he and Kerry made me feel like they really valued me as a customer and appreciated my choosing Acura. Rick, the service director, runs an award-winning department so I know all the service is top-notch. Working with these fine people has made this the best car buying and owning experience I’ve ever had. My highest recommendation. More

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Customer for life!! I can say without hesitation Brian, Michelle and the entire staff at Davis Acura made my new car purchase the most pleasant, hassle free experience I’ I can say without hesitation Brian, Michelle and the entire staff at Davis Acura made my new car purchase the most pleasant, hassle free experience I’ve had at a car dealership. They were honest, efficient, extremely courteous and went above and beyond for me. I love my Acura and will recommend the make and dealership every chance I get!! ST More

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Brian and Natalia are AMAZING! Wanting to get a vehicle was a spur decision, however, as soon as I told Brian what I wanted he found it! Once at the dealership it was a quick and ea Wanting to get a vehicle was a spur decision, however, as soon as I told Brian what I wanted he found it! Once at the dealership it was a quick and easy experience not once did anything feel pushy, or over whelming. Natalia allowed the vehicle to really speak for itself, she allowed me to see what I Loved about The vehicle, which I feel is something some salesman can fail to do. We were quickly accommodated they had the vehicle ready, application was quick and a breeze. We were offered something to drink and were introduced to just about everyone. Overall my experience was incredible, and I would highly recommend Natalia and Brian both! Thankyou Davis Gainesville Acura! More

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Called the service department and asked about bring my wife's car in. They advised to bring it in at 10:00 AM. Arrived a few minutes early and before I could finish reading the newspaper my car was serv wife's car in. They advised to bring it in at 10:00 AM. Arrived a few minutes early and before I could finish reading the newspaper my car was serviced and washed. More

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Rick and Megan always remember me when I call for service appointments. They provide quality service that I can trust. If I do not need service, they will tell me. That means when they do recommend someth appointments. They provide quality service that I can trust. If I do not need service, they will tell me. That means when they do recommend something, I trust that they have my best interests and safety in mind. After bringing my car to them for 5 years, they are more like trusted friends than a service department. I have definitely recommended them to others, even if they do not own Acuras. They get an A+ in my book! More

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I had stopped using dealerships for service. Mr. Townsend and his service department changed that. I trust and depend on them to keep my car operating at its peak. I have never once questioned whe Townsend and his service department changed that. I trust and depend on them to keep my car operating at its peak. I have never once questioned whether my car needed a repair because I trust them completely. More

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