
Born and Raised in Colorado, Veteran of the US ARMY, Awarded high marks for Customer Service and Mark of Excellence.
Read moreDealership Experience
29 yrs, 11 mos
Industry Experience
35 yrs, 7 mos
Specialties & Trainings
Cadillac Specialist
Corvette Specialist
EV Specialist
52 Reviews
Write a Review52 Reviews of Rico Palomino
July 30, 2025
Everyone was great very helpful n professional Grant and Justin were also a big help with the first initial process thanks to everyone who helped Justin were also a big help with the first initial process thanks to everyone who helped More
Other Employees Tagged: Ted Hicks , Grant and Justin
July 29, 2025
Great people, nice atmosphere and clean facility. I would recommend checking it out! Leasing a Chevy Equinox from this dealership. I would recommend checking it out! Leasing a Chevy Equinox from this dealership. More
Other Employees Tagged: Erick Ghent, Ted Hicks
March 03, 2025
January 11, 2025
If you’re looking for a dealership that prioritizes deception over integrity, Ghent Cadillac might be what you’re after. My experience was nothing short of a nightmare, showcasing their lack of profess deception over integrity, Ghent Cadillac might be what you’re after. My experience was nothing short of a nightmare, showcasing their lack of professionalism and disregard for customer satisfaction. The car I purchased looked drastically different from the meticulously reviewed photos online—mis-matched paint that their so-called “detailed inspection” completely missed. According to their paperwork, the vehicle was detailed for over two hours, yet no one noticed (or admitted to noticing) the glaring issues. The sales representative, Rico, claimed he didn’t see it, but I find that hard to believe. After I noticed the problem in daylight, I immediately reached out, only to be dismissed. To make matters worse, their inspection report was riddled with inaccuracies. They claimed the brakes were in good condition; I had to replace them and machine the rotors less than a week after purchase. Headlights listed as functional? They weren’t. Clearly, their reports are unreliable, and they make no effort to stand by them. Rico Palomino was unprofessional and dishonest throughout the process, even hanging up on me when confronted. His behavior seems to reflect the culture of the dealership, led by the equally untrustworthy Jessica Z. Do yourself a favor and avoid Ghent Cadillac altogether. There are plenty of reputable dealerships in Denver that value honesty and customer service—this is not one of them. Consider yourself warned. Took the car back to get the few spots removed and they cracked my windshield. They're playing dumb, an easy task for them. More
Other Employees Tagged: Jessica Z
December 13, 2024
The care and detail that this team (and owner) go to is unmatched in the state. Truly impressive to see the passion and knowledge that they put forth in what they do every day. I won’t buy a car at another unmatched in the state. Truly impressive to see the passion and knowledge that they put forth in what they do every day. I won’t buy a car at another dealership. More
Other Employees Tagged: Erick Ghent , Scott Russell
October 11, 2024
Great Family dealership! I would definitely recommend friends and family to do business with Ghent Chevrolet. I would definitely recommend friends and family to do business with Ghent Chevrolet. More
Other Employees Tagged: Erick Ghent, Ted Hicks