Rico Palomino

Non responsive sales rep and finance manager when needing assistance with vehicle troubles within 10 days of purchase. Spoke with sales rep indicated he would call back on 12/31 and until today no response. assistance with vehicle troubles within 10 days of purchase. Spoke with sales rep indicated he would call back on 12/31 and until today no response. Emailed finance manager regarding 3 month dealership warranty and no response until today. Based on this I would not recommend the dealership, customer satisfaction is important in a business especially when something is not functioning correctly within 10 days of purchasing. Dealership should not indicate they have a 3 month warranty if they are not going to honor it, this is deceptive. More

by victor54 Verified Customer Verified Customer

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Good personal sales team, well trained and kindly, no hassle, total recommended, for sure will purchase in this place again hassle, total recommended, for sure will purchase in this place again More

by edisonmiami Verified Customer Verified Customer

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All of the sales people we delt with were very friendly and professional. The only issues were with the prep crew. Floors weren’t cleaned, the mats were placed over dirty floors, windows were dirty. One of and professional. The only issues were with the prep crew. Floors weren’t cleaned, the mats were placed over dirty floors, windows were dirty. One of the dome lights doesn’t work. More

by rfitts28 Verified Customer Verified Customer

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Was happy with everything except not wanting to fill the tank. But they did so very happy overall tank. But they did so very happy overall More

by Brad Verified Customer Verified Customer

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They very professional and treated me very respectful and very knowledgeable about the vehicle I got very knowledgeable about the vehicle I got More

by kdubz91 Verified Customer Verified Customer

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Rico was fabulous to work with on the deal. He was extremely helpful and answered all of our questions. Very professional and had a great personality. Ted made the financing piece smooth and ef He was extremely helpful and answered all of our questions. Very professional and had a great personality. Ted made the financing piece smooth and efficient and was great to work with as well. More

by sjbronco Verified Customer Verified Customer

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Everything with Ghent went very well. No complaints at all. Would recommend them for anyone looking to purchase a vehicle No complaints at all. Would recommend them for anyone looking to purchase a vehicle More

by pattisonbrad Verified Customer Verified Customer

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Reasonable deal. Nice sales people. Sales person didn’t know much or provide really any info about the vehicle. No replacement key fob given, although they said this Nice sales people. Sales person didn’t know much or provide really any info about the vehicle. No replacement key fob given, although they said this would be provided. Came back to try and get one. They just wrote my name down and never followed up. More

by njbial Verified Customer Verified Customer

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Good atmosphere great people to work with Very help full and very knowledge able Good people and very knowledge able Good people More

by lrdill3 Verified Customer Verified Customer

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I know buying a car can be stressful and dreadful and all the emotions to go into it that you don't even want to go down to the dealership and talk to anyone cuz you're worried about the deal that might happ the emotions to go into it that you don't even want to go down to the dealership and talk to anyone cuz you're worried about the deal that might happen it might be such a bad deal well you can throw all that I'm out the window with Ghent Chevrolet cuz I was dreading going to get my new truck and I didn't want to go and finally my son told me you know what go to the dealership straight from the hip he tells you what it is and tells you what he can do and he gets it done and makes everything very easy and you probably out of the dealership my experience 3 hours so it was painless except for I had about a 45 minute test drive but other than that about two and a half hours in there and you're driving away with your vehicle it's they give you the best deal possible it's totally in line with the blue book value of whatever the vehicle is you're getting and they're going to do their best to make you happy I even drove away with four brand new tires and a full tank of diesel and I'm not talking a little tank of diesel my truck's a big girl she takes a lot of diesel so I was pretty pleased about that in fact it's two weeks later and I'm still on that tank but anyway this is the place to go if you want a car with no problems no questions about anything other than where am I going to park my car tonight thank you again Chevrolet More

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