Rob Franklin
Rob Franklin at Golling Toyota of Warren

Rob Franklin

Parts Department

Golling Toyota of Warren

27100 Van Dyke
Warren, MI 48093

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5 Reviews
not yet
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5 Reviews

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5 Reviews of Rob Franklin

June 04, 2025

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Employee Rating

I’m unhappy with there service without proper explanation they added money for warranty. I’m so upset with that. More

by Anukul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 04, 2025

Anukul responded

I was perched 2025 new car and I put down payment after the down payments rest of the balance I supposed to finance but what they did they added another $8,000.00 to my original balance they didn’t show me paper explain and they took e signature from me. And after that when I seen my balance I was upset and talked to dealer and he’s manager they said we added those money for warranty then I canceled it. Why?? Before you added extra money you should explain we are adding money for warranty. I’m so upset with that I’m not happy with this Toyota dealer.

Jun 04, 2025

Anukul responded

I was perched 2025 new car and I put down payment after the down payments rest of the balance I supposed to finance but what they did they added another $8,000.00 to my original balance they didn’t show me paper explain and they took e signature from me. And after that when I seen my balance I was upset and talked to dealer and he’s manager they said we added those money for warranty then I canceled it. Why?? Before you added extra money you should explain me we are adding money for warranty. I’m so upset with that I’m not happy with this Toyota dealer.

May 19, 2025

Dealership Rating
Employee Rating

Great customer service was provided the minute we walked in. They are more than willing to work with anyone and even if there is not a car on the lot, you can guarantee that they will find one!!! More

by Josh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 09, 2025

Golling Toyota of Warren responded

Thank you for the review

Jun 09, 2025

Golling Toyota of Warren responded

Thank you for the review

June 27, 2024

Dealership Rating
Employee Rating

Richie was great. He was fast efficient and knowledgeable. Good prices. Car was fixed right the first time More

by chrissychrissi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vang Yang, Amy Hull, Chris Walker, Adamm Davis , Richie Wallace

Jun 28, 2024

Golling Toyota of Warren responded

Thank you for the great review

Aug 15, 2024

Golling Toyota of Warren responded

Thank you for the 5 Star Review

June 23, 2020

Dealership Rating
Employee Rating

Awesome service. Very honest about what needs to get done. I highly recommend to anyone. Pleasure working with these guys. I will differently recommend to anyone. More

by kareywcornell
Recommend Dealer
Yes

Other Employees Tagged: Vang Yang, Chris Walker

September 04, 2019

Dealership Rating
Employee Rating

Never going back I took my car there for service on a Saturday morning and I paid for my service but didn’t get the complete work finished this time because of the pri More

by FlemingD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Vang Yang , Chris Walker

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