

Dealership Experience
13 yrs, 11 mos
Industry Experience
16 yrs, 11 mos
Languages Spoken
English
4 Reviews
Write a Review4 Reviews of Rob Johnson
April 28, 2025
Cody was great no pressure. Would have liked more detail red flag on bc the was an accident with the vehicle. Apparently I receive complimentary oil changes. This was told to me Would have liked more detail red flag on bc the was an accident with the vehicle. Apparently I receive complimentary oil changes. This was told to me by the finance gentleman but then again I don't know how many and how that works. I'll follow up with my sales rep on that end of the day on the closing purchase date. There was a lot of information done quickly I will follow up with BMW Farmington Hills to get clarification. More
Other Employees Tagged: Rob Johnson
April 26, 2025
I was extremely satisfied with the level of customer service at BMW of Farmington Hills. I’ve worked with Ryan over the years, and he consistently does an excellent job. Alonso’s attention to detail is service at BMW of Farmington Hills. I’ve worked with Ryan over the years, and he consistently does an excellent job. Alonso’s attention to detail is unmatched—he truly made me feel like a valued customer and went above and beyond, providing a true white-glove experience. Rob, the sales manager, is always easy to work with, very transparent, and genuinely committed to making the entire process smooth and stress-free. His professionalism and willingness to accommodate my needs made a big difference. More
Other Employees Tagged: Ryan Jacobs, Alonzo Mitchell, Cody Spencer, Mike Hood, Julian Lewis
April 25, 2025
It was great having Ken again as my rep. I was in a tough bind and he took care of me, my car and the entire wheel and tire insurance policy (which is a must have if you drive a BMW in MI). I was in a tough bind and he took care of me, my car and the entire wheel and tire insurance policy (which is a must have if you drive a BMW in MI). More
Other Employees Tagged: Ryan Jacobs, Ken Foster
April 25, 2025
From the sales department to management to the finance department and especially service this dealership is the absolute best? department and especially service this dealership is the absolute best? More
Other Employees Tagged: Ryan Jacobs, Matthew Rosen, Chad Rosetter, Ken Foster