Rob Ward

MJ, Rob Ward & Maria did a great job in answering all of my questions and making me feel comfortable with the car buying process. my questions and making me feel comfortable with the car buying process. More

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Kyle was very easy to work with. I came into the dealership knowing what I wanted and he helped the process of getting it easy. The rest of the staff were very friendly and helpful a I came into the dealership knowing what I wanted and he helped the process of getting it easy. The rest of the staff were very friendly and helpful as well. Great place to get a car. Thank you More

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Amazing, made sure I knew what I was getting and definitely made the process easy! definitely made the process easy! More

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Kyle made every effort to make the perfect experience of buying our new car. I look forward to working with him again. buying our new car. I look forward to working with him again. More

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I always have a great experience at Fitz. Michael is a pleasure to work with too! Michael is a pleasure to work with too! More

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James was kind enough to help us on our visit to Annapolis from VA. I had reached out to the dealership about a specific car and connected with Joeanna. She had to be out on the only day we could Annapolis from VA. I had reached out to the dealership about a specific car and connected with Joeanna. She had to be out on the only day we could get to to the dealership, so she asked her colleague James to work with. James was polite and greeted us as we arrived, had the car parked at the door, and a was ready to go. Having owned 2 Mazdas, we just needed to test drive the vehicle to make our decision. It was what I wanted, but my husband had a couple questions. James met with the maintenance supervisor to verify the Carfax info matched his inspection or to provide the records. James was very patient in coordinating his manager approval for our deal, the service techs records on the car, and getting us to Armando in due time. All in all, we were glad Joeanna chose to have us work with James since she couldn't be there. Good teamwork for Fitz! More

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Geo was so helpful! He made my buying process so easy and smooth. Everyone took their time and helped me throughout. I am very satisfied with my buying experience. Thank He made my buying process so easy and smooth. Everyone took their time and helped me throughout. I am very satisfied with my buying experience. Thank you Geo! Love my new car!!! More

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Best experience I've had in over 35 years of car buying! My salesperson was polite, knowledgable and customer focused. The sales manager was professional and amiable during the final sales negotiation. Ther My salesperson was polite, knowledgable and customer focused. The sales manager was professional and amiable during the final sales negotiation. There were a few quirks with the vehicle but the team quickly addressed my concerns and remedied both small issues. Will definitely recommend to family and friends. More

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While there was a delay in getting my car, they really took care of me by providing a loaner car. Mike was very thorough and knowledgeable. Managers were very responsive and the financing process was very took care of me by providing a loaner car. Mike was very thorough and knowledgeable. Managers were very responsive and the financing process was very easy. More

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Refreshingly transparent and straightforward, Joeanna was knowledgeable and incredibly nice. Rob the sales manager was also very pleasant and helpful. knowledgeable and incredibly nice. Rob the sales manager was also very pleasant and helpful. More

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