Robb Whisenant
Robb Whisenant at Silveira GMC

Robb Whisenant

Service Advisor

Silveira GMC

985 Healdsburg Ave
Healdsburg, CA 95448

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4.8
34 Reviews

Dealership Experience

3 yrs, 7 mos

4.8

34 Reviews

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34 Reviews of Robb Whisenant

July 19, 2025

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Employee Rating

Service department rocks. Silvara always takes care of me and I appreciate honesty and promptness which I always get whenever I go there.I will never go anywhere else More

by mcchinakincorporated
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marc Rochioli

Jul 21, 2025

Silveira GMC responded

Thank you so much for the kind words and for taking the time to share your experience! We're thrilled to hear that our service team consistently provides you with honest, prompt, and dependable care. It means a lot to know you trust us enough to say you’ll never go anywhere else — that’s the highest compliment we could receive. We truly appreciate your loyalty and look forward to seeing you next time!

July 16, 2025

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They worked on our problem until it was fixed very satisfying I would recommend this dealership anytime More

by tim@lostcreeketching.com
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Recommend Dealer
Yes

Other Employees Tagged: Marc Rochioli , Kelly

Jul 21, 2025

Silveira GMC responded

Thank you so much for the kind words! We're glad we could resolve the issue to your satisfaction. Our team is committed to going the extra mile for our customers, and it’s great to know that was reflected in your experience. We truly appreciate your recommendation and look forward to serving you again in the future!

June 19, 2025

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This was an unplanned dealership visit. The loaner car was a lifesaver. I. Managed to get to my medical appointments. Thank you for for your help. More

by ROSEBUDC
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Recommend Dealer
Yes
Jun 24, 2025

Silveira GMC responded

Rose we are very happy to hear we got you to your appointment on time. Thank you for trusting us and we are happy to have gotten to assist you.

June 18, 2025

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For over 20 years I have always received friendly, courteous and efficient service. My concerns are always addressed and satisfied. More

by crivello
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Recommend Dealer
Yes

Other Employees Tagged: Marc Rochioli

Jun 24, 2025

Silveira GMC responded

We are grateful to have had your business for 20 years! Thank you for trusting us and being a part of the Silveira Family!

May 28, 2025

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Marc is a professional service writer with many years of experience. Marc has an excellent demeanor for the work he performs as a customer service agent for your dealership. Have a great day! More

by john.felice
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Recommend Dealer
Yes

Other Employees Tagged: Marc Rochioli

Jun 02, 2025

Silveira GMC responded

Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Marc's professionalism and experience made a positive impression during your visit. He truly takes pride in delivering exceptional service, and we’re lucky to have him on our team. We’ll be sure to share your feedback with him. Wishing you a great day as well, and we look forward to serving you again in the future!

May 26, 2025

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Great customer service, follow through, and quick. I also recommend their warranty they offer when purchasing a vehicle which saved me a lot of money. Highly recommend! More

by lanajpaulsen
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Recommend Dealer
Yes

Other Employees Tagged: Marc Rochioli

May 26, 2025

Silveira GMC responded

Lana, Thank you so much for the kind words and recommendation! We're thrilled to hear that you had a great experience with our team and that our warranty helped save you money—that's exactly what we aim for. Providing excellent customer service and a smooth, efficient process is always our priority. We truly appreciate your support and look forward to serving you again in the future!

May 26, 2025

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Just noticed my right front wheel is missing two lug nuts after Silveiras rotated my tires on May 5th. This isn't the first time I've experienced missing lug nuts including one missing wheel lock over the la More

by sgarcia95401
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Recommend Dealer
No

Other Employees Tagged: Marc Rochioli

May 26, 2025

Silveira GMC responded

Thank you for bringing this to our attention. We’re very sorry to hear about the missing lug nuts and understand how concerning this must be. Your safety and satisfaction are our top priorities, and we take situations like this very seriously. We’d appreciate the opportunity to look into this further and make things right. Please reach out to our service department at your earliest convenience so we can inspect the issue and resolve it promptly.

April 30, 2025

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The people are very friendly Bill G was great first time we built and ordered a vehicle it was very nice More

by rwi51
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Recommend Dealer
Yes

Other Employees Tagged: Marc Rochioli

May 05, 2025

Silveira GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Bill and that your first vehicle order went smoothly. Our team is always here to make the process as easy and enjoyable as possible. We hope you enjoy your new vehicle and look forward to assisting you again in the future!

April 07, 2025

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Your crew did a great job. They’re very knowledgeable about their their job and it was finished. Finished in a good time. More

by Mark ferronato
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marc Rochioli

May 05, 2025

Silveira GMC responded

Mark, Thank you for the amazing review and for giving our service team an awesome shout out. We love seeing these kind of things. See you in next time!

March 29, 2025

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Very consistent and always take great care. It is nice to know my truck is in good hands. More

by gmc.trucks
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Recommend Dealer
Yes

Other Employees Tagged: Marc Rochioli

May 05, 2025

Silveira GMC responded

Thank you for your kind words! We're thrilled to hear that you feel confident in the care we provide for your truck. Our team is dedicated to delivering consistent, high-quality service, and we truly appreciate your trust. We're looking forward to continuing to serve you and your vehicle for many more visits!

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