Robert Austin

Absolutely the BEST CAR DEALSHIP around! We were actually out on a Harley ride one Saturday afternoon and decided to pop-in and check out the 2025 limited edition Wagoneer Overland 4x4 SUV o We were actually out on a Harley ride one Saturday afternoon and decided to pop-in and check out the 2025 limited edition Wagoneer Overland 4x4 SUV on the showroom floor! What an amazing experience! Super friendly staff, extremely knowledgeable salesman and the manager was top notch! If you are in the process of looking for a new vehicle I encourage you to stop in and checkout what AUTOSTAR has to offer! What an amazing experience! You will be amazed at the deals and the vehicle selection and I truly felt like I was a part of the AUTOSTAR family! Thank you for supporting the military and providing us with an awesome purchase! More

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Donnie did a great job . Not even a finger print . Thanks Donnie . Also want to thank the part's department ( Terry and Calvin ) they never get credit for their hard work . Not even a finger print . Thanks Donnie . Also want to thank the part's department ( Terry and Calvin ) they never get credit for their hard work . And Robert for his support . Thank you guy's . Also I purchased a new car that day . Thank Dale for working with me More

by The great Verified Customer Verified Customer

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They helped me with some tire issues I was having and they replaced the tire at no cost . Thank you guy's for caring enough to help me with this problem they replaced the tire at no cost . Thank you guy's for caring enough to help me with this problem More

by The great Verified Customer Verified Customer

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With only one diesel mechanic, Autostar cannot offer timely service for diesel vehicles. I had my fuel lines repaired there 5 times in 90,000 miles with wait times averaging 2 1/2 weeks. The sales staf timely service for diesel vehicles. I had my fuel lines repaired there 5 times in 90,000 miles with wait times averaging 2 1/2 weeks. The sales staff never follows up on promises to contact you about vehicles available even after being reminded of that and stating “that is not how we do business at Autostar. The service people were nice but this does little to ameliorate the excruciatingly slow repair process More

by HLIPHAM Verified Customer Verified Customer

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Always love coming here for my vehicle service! Everyone is so nice and the service is fast and easy! Everyone is so nice and the service is fast and easy! More

by Cagnew fiat18 Verified Customer Verified Customer

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Service went smoothly and my vehicle was ready the day of. Service advisor was very friendly and listened to my concerns. of. Service advisor was very friendly and listened to my concerns. More

by Steven Kilby Verified Customer Verified Customer

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This dealership is not only customer friendly, but their service is very professional, efficient, and fast to get what needs to be done, and you back on your way. service is very professional, efficient, and fast to get what needs to be done, and you back on your way. More

by CONNORSJD4795 Verified Customer Verified Customer

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Back in October of 2022, I took my 2018 Ram 2500 to Waynesville Auto Star for warranty work. It sat in parking lot for about 3 weeks because they had a Colorado on the rack, but they had 3 racks. I had Waynesville Auto Star for warranty work. It sat in parking lot for about 3 weeks because they had a Colorado on the rack, but they had 3 racks. I had to finally go speak with service manager and tell them I needed a rental. He didn’t have one on the lot and called enterprise. I picked up the rental from enterprise on smokey park. They finally got my truck in the shop the next week. A few days later I was told that it needed a filter that was not covered by the warranty. Obviously the filter cost me over $200. I could get the same one for under $100, but they needed it that day. I finally got my truck back and thought everything was good. I was wrong! In May of 2023, I was charge $243 from enterprise for the rental I had. I have now been dealing with this for about 2weeks. I have spoken with Dodge and Enterprise several times. Enterprise told me there is nothing they can do. Enterprise will charge the renter for the vehicle if the company doesn’t pay the bill, even if it has been 7 months later! Auto Star said they would look into it. I have spoken with them several times about this matter, and I am now getting the voice mail treatment and no call back. The bottom line is don’t use Auto Star of Waynesville. You are better off and cheaper going somewhere else in the end. More

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Great service Department. Very friendly and helpful staff and management. Everyone is always so nice and helpful. Very friendly and helpful staff and management. Everyone is always so nice and helpful. More

by Miranda Verified Customer Verified Customer

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TS A SAD DAY TO DRIVE YOUR TRUCK IN FOR A FRONT END ALIGNMENT AND THEY BREAK IT TO THE POINT ITS NOT SAFE TO DRIVE THEN WANTED TO CHARGE ME OVER $1000 TO FIX WHAT THEY BROKE I HAD TO GET A TRAILER AND ALIGNMENT AND THEY BREAK IT TO THE POINT ITS NOT SAFE TO DRIVE THEN WANTED TO CHARGE ME OVER $1000 TO FIX WHAT THEY BROKE I HAD TO GET A TRAILER AND TOW IT HOME TO FIX MYSELF FOR UNDER $160 WHAT A JOKE PEOPLE STAY AWAY!!! AND GREG DONE NOTHING TO HELP AFTER I MADE IT CLEAR I WAS PISSED AND WHAT THEY DID WAS NOT RIGHT I WILL NEVER BE BACK!!!! WOULD GIVE ZERO STARS BUT NOT A OPTION!! More

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